Intern, Experience & Events

INTERN, EXPERIENCE & EVENTS

CULTURE SNAPSHOT:

Broad River Retail is a privately held organization where we believe that purpose begins with identity. Our employees are known as Memory Makers because every person in our company has the power to create meaningful, lasting moments not only for our Guests, but for fellow Memory Makers, our partners, families, and the communities we serve. Together we live out our purpose: Furnishing Lifes Best Memories.

Our team is guided by five core values: integrity, personal excellence, customer satisfaction, collaboration, and innovation. These values shape how we work, how we lead, and how we serve our Guests every day.

Our vision is to be the premier Ashley Store operator, and our mission is to be an excellent home furnishings retailer. Because of the dedication of our Memory Makers, Broad River Retail has grown to become the largest and fastest growing Ashley licensee in the U.S., was named National Home Furnishings Retailers of the Year in 2024, and has earned a place on our industrys Best Places to Work list three years in a row.

AT A GLANCE:

The Intern, Experience & Events reports directly to the Senior Manager, Experience & Events and is part of the People team.

This role will be responsible for directly assisting the Experience & Events Team with a wide range of projects related to Broad River Retails culture development and employee engagement and retention.

In this position, you will collaborate with multiple partners to support programs, events, company communication, and employee recognition and support programs. This internship will teach you the ins and outs of creating and maintaining an exceptional employee experience.

DAY IN THE LIFE AS A MEMORY MAKER:

- Ensure the Memory Maker experience is intentionally and professionally cared for by taking ownership of key tasks that contribute to exceptional employee experience.

- Support the coordination and execution of company-wide employee recognition and reward programs, ensuring accuracy, consistency, and care.

- Demonstrate strong collaboration skills by working effectively with partners across departments to support shared goals and deliver high-quality results.

- Support the maintenance of current employee support programs through exceptional communication, attention to detail, and strong follow-through.

- Assist in the planning and execution of company celebrations, engagement activities, and events with a focus on creating positive, memorable experiences.

- Assist in the planning and execution of company-wide events including annual awards celebrations, training summits, store ribbon cuttings, and people team initiatives.

- Collaborate with the Experience & Events team to write, design, and refine internal communications that are clear, polished, and aligned with team, brand, and culture standards.

- Support the Day One experience, coordinating the packaging and distribution of onboarding gifts and the creation of Day One videos welcoming new hires.

- Execute administrative tasks to support the Experience & Events team such as gift ordering and tracking, program management and tracking, and scheduling.

- Use sound judgment and maintain confidentiality when working with sensitive information.

- Take initiative in identifying opportunities to improve processes, elevate the employee experience, and contribute meaningfully to projects beyond day-to-day tasks.

WORKPLACE ENVIRONMENT:

- Reports to the Fort Mill, SC corporate office.

- Follows a Monday through Friday hybrid work schedule.

- Spends prolonged periods sitting at a desk and working on a computer.

- Regularly uses computers and other technology.

- Performs repetitive bending, lifting, and squatting as needed.

- Stands and walks for extended periods of time.

- Travels to company locations as needed, including occasional overnight travel.

- Routinely lifts up to 15 lbs. independently and team lifts heavier items.

- Communicates effectively verbally, in writing, and electronically.

- Works independently and collaboratively within an office-based team environment.

In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

MEMORY MAKER PERKS & BENEFITS:

- Weekly Pay at an hourly rate.

- This will be a contract to hire position.

- Medical, dental, vision offered through our contracted agency

- Paid time off and holiday benefits eligible after conversion to full time

- 401(k) or retirement savings plan with company match after conversion to full time

- Employee discounts at Broad River Retail locations after conversion to full time

- Opportunities for career growth and internal advancement

Benefit offerings and eligibility may vary based on employment status and location.

OUR COMMITMENT TO YOU:

Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if youre parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.

Qualifications

WHAT YOULL NEED TO SUCCEED:

- Education: Working toward or recently completed a degree in Human Resources, Business, Communications, or a related field.

- Effective Communication: Ability to clearly and professionally communicate through written and verbal channels.

- Professionalism & Collaboration: Demonstrate a high degree of professionalism while building positive working relationships and collaborating effectively with peers.

- Initiative & Problem-Solving: Take initiative, demonstrate ambition, and proactively identify solutions while remaining flexible and adaptable to change.

- Organization: Maintain an organized approach to tasks and responsibilities while supporting team priorities in a fast-paced environment.

- Technical Proficiency: Technical Proficiency: Demonstrate strong computer skills, including knowledge of Microsoft PowerPoint and Excel.

- Design & Presentation Tools: Experience using Canva and/or Beautiful.ai to create engaging visual content and presentations is preferred.

- Attention to Detail & Time Management: Maintain accuracy while balancing multiple priorities, managing competing deadlines, and ensuring work is completed efficiently and effectively.