Consultant, Infrastructure Management

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

The Infrastructure Engineering team within Business Operations helps create efficient, reliable, and well-controlled processes that support our technology environment. As a Consultant, Infrastructure Management, you'll contribute to automation and operational efficiency initiatives that improve workflows and strengthen day-to-day operations. You'll gather requirements, help design and implement automation solutions, and maintain clear process documentation to support consistency, compliance, and audit readiness. You'll work closely with partners across the business and technology teams to identify improvement opportunities, support the adoption of modern technologies, and help teams work more effectively. In this role, you'll also share knowledge, contribute to continuous improvement efforts, and support practical solutions that deliver meaningful impact.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

- Automation and process improvement - Support the design, development, and implementation of automation solutions that improve operational efficiency, streamline workflows, and reduce manual effort.
- Requirements gathering and solution delivery - Work with stakeholders to understand business needs, document requirements, and help translate them into practical, scalable solutions.
- Compliance and audit readiness - Contribute to processes and documentation that support control effectiveness, compliance requirements, and audit preparedness.
- Documentation and knowledge sharing - Create and maintain clear process documentation, communicate changes effectively, and share knowledge to support adoption of new tools and ways of working.
- Collaboration and continuous improvement - Partner with business and technology teams to identify opportunities for enhancement, support implementation activities, and contribute to ongoing operational improvements.

Who you are

- You can demonstrate experience in SQL, Power Platform, Python, and Ansible. It’s an asset if you have experience supporting infrastructure operations, automation frameworks, or workflow optimization initiatives.
- You have a degree/diploma in Computer Science, Information Technology, or a related field.
- You give meaning to data . You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.
- You're digitally savvy . You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
- You're motivated by collective success . You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
- You live your values. You bring high standards, genuine care to your relationships, and want to grow with an employer that shares your values and brings out your best.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

- CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
- CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
- We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
- We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location
Toronto-81 Bay, 32nd Floor

Employment Type
Regular

Weekly Hours
37.5

Skills
Analytical Thinking, Decision Making, Infrastructure Design, Infrastructure Implementations, Infrastructure Management (IM), Leadership, Technical Requirements