About this role
Key Responsibilities:
- Conduct requirement workshops and capture business, functional and non-functional requirements.
- Translate requirements into user stories, acceptance criteria, process flows and traceability.
- Create portal user journeys, wireframes and prototypes aligned with usability standards.
- Review solution designs with developers and business stakeholders and clarify requirements throughout delivery.
- Prepare and execute functional, integration, regression and UAT test scenarios and test cases.
- Validate APIs and data results and log, prioritize and retest defects.
- Coordinate UAT, document results and support business sign-off.
- Maintain requirement/design/test documentation and support change control.
Education:
Bachelor Degree in computer science, information systems, business information technology or any related field.
Level of Experience:
Junior level (2-3 years) in business/system analysis, software quality assurance, UI/UX design or related activities.
Technical Skills & Knowledge:
Essential:
- Ability to conduct workshops/interviews and document business, functional and non-functional requirements.
- Ability to write clear user stories, acceptance criteria, process flows and use cases.
- Ability to create user journeys, wireframes and basic UI designs for responsive portals.
- Understanding of usability, accessibility and consistent UI design principles.
- Ability to prepare test scenarios/cases, execute functional, integration and regression testing, and manage defects.
- Ability to coordinate UAT and maintain requirements-to-test traceability.
- Basic API and database validation skills.
- Strong communication, documentation and stakeholder coordination skills.
Certifications & Licensure:
Essential:
- Requirements elicitation and documentation fundamentals
- Software testing / QA fundamentals
- Agile / Scrum fundamentals
Desirable:
- ISTQB Foundation
- UI/UX or design-tool training/certification
Tools & Systems:
Essential:
- Jira / Confluence or equivalent
- Figma or similar wireframing/prototyping tool
- Postman
- Microsoft Office / Visio
- SQL (basic queries)
Desirable:
- Test management tools (TestRail, Azure DevOps Test Plans)
- Browser developer tools