Survey Technology and Automation Specialist

Overview:

Guidepoint's Market Research Team is seeking a Survey Operations Automation Specialist to help design team-wide and project-specific custom automations and processes for all stages of quantitative survey research projects. This position would be expected to work hours aligned with US-based colleagues on the West Coast.

This can be a hybrid position out of one of our offices in India (Mumbai, Pune, Delhi) or remote.

What You’ll Do:

- Support a roadmap of automations to help reduce manual work involved in bidding/scoping, project management, setup, programming, data collection, QA, data processing, and data analysis for quantitative market research projects using Python, VBA, or other tools, including code-light or product-specific automation systems.

- Work with team leads and project managers to understand pain points and recommend ideal designs, tools, and processes to maximize workflow efficiency across the team

- Coordinate with project managers to design custom project-specific automations or macros to support client needs in data formatting or data presentation in Excel-based tables, PowerPoint files, or other data deliverable formats

- Assist in building connections between systems as necessary to minimize manual information transfer, including between MS365 products and Qualtrics, Monday.com, DisplayR, and other internal and external software and databases

- Assist in maintenance/support for existing or newly constructed macros, integrations, and efficiency toolkits that non-technical stakeholders on the market research team and other parts of the organization rely on

- Coordinate with Guidepoint’s internal IT and Engineering teams to ensure any internally built tools or systems comply with information security and software best practices

- Other duties as required

What You Have:

- 4-8 years managing automation projects for survey research clients, automating custom formatting and transformation of aggregated and raw data files (Excel, PPT) using VBA, Python, R, or other tools

- Experience with dashboarding software and services (DisplayR and/or PowerBI preferred) including setting up and displaying interactive dashboard visuals built off of survey data

- Experience with survey design software, such as Qualtrics (preferred), Forsta/Decipher, Alchemer, etc

- Experience setting up API calls or working with code-light automation tools (e.g. Microsoft Power Automate, Zapier) to connect and pass data and information between platforms and services

What We Offer:

- Competitive compensation

- Employee medical coverage

- Central office location

- Entrepreneurial environment, autonomy, and fast decisions

- Casual work environment

About Guidepoint:

Guidepoint powers end-to-end research workflows for the world’s best research teams.

Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.

At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.

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