About this role
Job Summary:
Preferences:
Travel and sourcing management experience
Previous experience managing a regional or global travel program.
Responsibilities:
Accountability:
- Engage all employees to understand travel needs, budgets, and build a travel management execution that is consistent with company's policy & management direction, while communicating the program value and benefits to employees
- Manage relationships with our travel agency, airliners, and hotels. This includes measuring service levels and working with our affiliated offices overseas, Strategic Sourcing and Procurement department to negotiate a cost-effective program and effective travel management arrangement as per requested by employees.
- Manage global online booking processes/tools, measuring volume and employee acceptance.
- Manage designated airline, hotel, and car rental suppliers.
- Provide leadership in evolving and communicating the global travel management policy.
- Coordinate the development and enhancement of global reporting tools for management and business units, monitoring travel spend, and employee policy compliance.
- Conduct periodic management briefings such as quarterly business reviews and monthly metrics reports.
- Interact with employees, management, affiliated offices overseas and suppliers to resolve traveling service issues for employees.
- Cooperate with IT to manage Travel Authorization workflow system & content, ensuring information accuracy and efficient work process.
- Benchmark industry standards and new industry trends
- Work closely with the accounting department to administer the payment to the travel agency and hotels.
Qualifications:
Qualifications:
- Bachelor’s degree in any fields
- Minimum of 2 years of relevant management experience in the travel industry. Working experience in tickets & hotel booking will be a plus.
- Experience in an effective Travel application or start up tools is an advantage.
- Engaging personality and team culture fit
- Knowledge of Traveling Expenses reporting and processing
- Proficient technology skills including travel/ airline programs and Microsoft Office suite of products.
- Strong organizational, problem-solving skills and strong service mind
- Strong verbal, written, and presentation communication skills.
- Proficiency in creating instructional materials, web-based training, classroom materials, user guides FAQs, and manuals is an advantage.
- Command skills and ability to earn the trust of our internal customers, stakeholders, and staff.
- Ability to travel 10%-20%, including some international travel.
- Good command of English communication. (Required TOEIC score minimum: 500)
Remark Per the company's policy, this position requires a criminal record information as one of the employment criterias.