Marketing and Referrer Engagement Executive (Bank)

Marketing and Referrer Engagement Executive (Bank)

Haywards Heath Hospital | Ad hoc | Part time

Up to £14.00 per hour depending on experience

Nuffield Health is the UK’s largest Healthcare Charity. From our innovative healthcare and leisure facilities to our   community access programmes, we’re committed to building a healthier nation. Inside our award-winning hospitals, this starts with commitment to quality and the highest standards of patient care. It starts with you.

To support the delivery of the hospital's marketing and communications objectives through the creation, coordination, and promotion of engaging content across digital and traditional channels. The role is responsible for enhancing brand awareness, supporting patient and referrer engagement, and promoting services in line with Nuffield Health's brand standards and CARE Values. By managing social media activity, developing marketing collateral, supporting events, gathering market intelligence, and collaborating with internal and external stakeholders, the post holder will contribute to the successful delivery of local marketing plans and the achievement of hospital growth and engagement objectives.

As an Marketing and Referrer Engagement Executive, you will:

- Plan, schedule, and publish engaging content across social media platforms using approved social media management and scheduling tools.
- Create compelling, platform-specific copy for Instagram, Facebook, LinkedIn, X (Twitter), TikTok, and other relevant channels, ensuring alignment with Nuffield Health brand guidelines and tone of voice.
- Monitor social media channels, including comments, direct messages, and mentions, responding appropriately and escalating customer service queries where required.
- Design and produce digital content, including social graphics, carousels, promotional assets, and short-form video content using Canva, CapCut, Adobe Creative Suite, or similar platforms.
- Identify and leverage emerging social media trends, platform developments, competitor activity, and relevant cultural opportunities to drive audience engagement and content innovation.
- Collect, analyse, and report on key social media performance metrics, including engagement, reach, follower growth, and website traffic, contributing to regular performance reporting.
- Support the development and delivery of local marketing plans and campaigns, ensuring alignment with wider organisational objectives.
- Promote and protect the Nuffield Health brand, ensuring all communications and marketing activity consistently reflect national brand standards and guidelines.
- Assist with the design, production, proofreading, and distribution of marketing collateral, including leaflets, posters, flyers, newsletters, presentations, and promotional materials.
- Build effective working relationships with hospital departments, consultants, clinicians, and other stakeholders to support referral growth and marketing objectives.
- Support the planning, promotion, and delivery of consumer, corporate, and referrer events.
- Gather, monitor, and report on local market intelligence, competitor activity, and emerging opportunities to support business development and growth.
- Coordinate the production of marketing materials across both print and digital channels, ensuring quality, accuracy, and timely delivery.
- Champion and demonstrate the Nuffield Health CARE Values in all aspects of the role, promoting a culture of exceptional customer service, collaboration, and continuous improvement.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. This includes holiday in line with the working time directive, access to our pension scheme and discounted gym membership at £35.00 a month.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.