About this role
At UK King's Daughters, we’re not just a healthcare facility — we’re a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We’re more than just a place to work; we’re a place to grow, thrive, and contribute to our community.
Job Description :
Job Summary
Responsible for independently coordinating complex patient care needs across multiple specialties and care settings to ensure timely access to services, quality outcomes, and patient satisfaction. Serves as a clinical resource and system-level liaison for patients, families, and the interdisciplinary healthcare team, providing education, resources, and support throughout diagnosis, treatment, and survivorship. Collaborates with providers and leadership to streamline care pathways, identify process gaps, and enhance interdisciplinary communication. Monitors outcomes, tracks performance data, and contributes to continuous improvement in navigation and care coordination programs.
Essential Functions
• Manages complex patient caseloads that require coordination across multiple specialties, departments, and external providers.
• Serves as a patient advocate and primary contact, providing education, emotional support, and navigation throughout the care process.
• Collaborates with physicians, nurses, and allied health professionals to develop and implement individualized, multidisciplinary care plans.
• Identifies and proactively addresses barriers to care, facilitating access to diagnostic, treatment, and support services.
• Monitors patient progress, communicates updates with the care team, and ensures appropriate follow-up care and transition management.
• Provides advanced, evidence-based education and counseling to patients and families regarding diagnosis, treatment options, and recovery expectations.
• Maintains accurate and timely documentation within the electronic health record (EHR) to support communication, quality metrics, and compliance.
• Contributes to the design and implementation of departmental quality improvement and patient navigation initiatives.
• Mentors new staff and participates in training, education, and process standardization efforts.
• Performs other duties as assigned.
Education Requirement
Bachelor’s degree in nursing, or a related field
Master’s degree in nursing is preferred
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Experience Requirement
2-3 years of experience
An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.
Certifications & Licensures
Current and active Registered Nurse (RN) license
Working Conditions
A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time)
B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never
C. Standing or walking with objects up to 10lbs: 2. Occasional (< 10% of the time)
D. Standing or walking with objects up to 25lbs: 2. Occasional (< 10% of the time)
E. Sitting at computer workstation for extended periods: 3. Intermittent (10% - 50% of the time)
F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2. Occasional (< 10% of the time)
G. Repetitive motion: 3. Intermittent (10% - 50% of the time)
H. Working at heights above 4 feet: 1. Never
I. Working in confined spaces: 1. Never
J. Risk of injuries from use of equipment on the job: 2. Occasional (< 10% of the time)
K. Job-related travel: 2. Occasional (< 10% of the time)
L. Loud noises: 2. Occasional (< 10% of the time)
M. Temperature extremes: 2. Occasional (< 10% of the time)
N. Hazardous chemicals and fumes including waste: 2. Occasional (< 10% of the time)
O. Radiation: 2. Occasional (< 10% of the time)
P. Burns: 1. Never
Q. Cuts/Punctures: 2. Occasional (< 10% of the time)
R. Bloodborne/airborne pathogens: 2. Occasional (< 10% of the time)
S. Recombinant DNA or viral vectors: 1. Never
T. Combative/violent people: 2. Occasional (< 10% of the time)
U. Animal handling (including carcasses): 1. Never
V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A
Physical Demands
This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); and occasionally standing or walking with objects weighing up to 10 pounds, and lifting, pushing, and/or pulling objects weighing up to 50 pounds. Also involves occasional exposure to risk of back injury from moving, lifting, or positioning patients, equipment, or materials; as well as occasional exposure to hazardous chemicals and fumes including waste, cuts/punctures, and bloodborne or airborne pathogens.
Department :
Home Health
Shift :
Day (United States of America)
Time Type :
Full time
Address :
2000 Ashland Drive
City, State :
Ashland, Kentucky