About this role
Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Job Summary
The Dairy Supervisor is responsible for overseeing the daily operations of the dairy department, ensuring product availability, freshness, merchandising standards, food safety compliance, and exceptional customer service. This position supports department leadership by supervising associates, maintaining inventory accuracy, and helping achieve sales, shrink, and labor goals while delivering a positive shopping experience.
Key Responsibilities Department Operations
- Supervise daily dairy department activities, including stocking, rotation, and merchandising.
- Ensure dairy cases, coolers, and displays remain full, clean, and visually appealing.
- Monitor inventory levels and assist with ordering, receiving, and product replenishment.
- Ensure proper product rotation using FIFO (First In, First Out) practices.
- Maintain department cleanliness, organization, and operational readiness.
Customer Service
- Deliver exceptional customer service and assist customers with product selection and inquiries.
- Resolve customer concerns in a professional and timely manner.
- Maintain a welcoming shopping environment through strong department presentation.
- Support customer satisfaction initiatives and service standards.
Team Leadership
- Train, coach, and develop dairy associates on department standards and procedures.
- Assign daily work responsibilities and monitor productivity.
- Promote teamwork, accountability, and a positive work environment.
- Provide leadership and operational support in the absence of department management.
- Ensure compliance with company policies and performance expectations.
Inventory Management & Merchandising
- Monitor inventory accuracy and minimize out-of-stock conditions.
- Assist with executing promotional displays, seasonal programs, and merchandising plans.
- Ensure proper pricing, signage, and product placement.
- Identify opportunities to improve sales through effective merchandising and product presentation.
- Reduce shrink through proper handling, storage, and rotation procedures.
Food Safety & Compliance
- Ensure compliance with all food safety, sanitation, health, and workplace safety regulations.
- Monitor cooler temperatures and ensure proper storage conditions.
- Verify freshness dates and remove outdated or damaged products.
- Maintain required logs, records, and operational documentation.
- Adhere to all company operational and safety standards.
Financial Performance
- Support efforts to achieve sales, labor, and shrink objectives.
- Monitor product movement and inventory levels to maximize profitability.
- Minimize waste through proactive inventory management.
- Identify operational efficiencies and opportunities for improvement.
Qualifications
- High school diploma or equivalent preferred.
- Previous grocery, dairy, retail, or supervisory experience preferred.
- Strong leadership, communication, and customer service skills.
- Knowledge of inventory control, merchandising, and stocking practices preferred.
- Ability to work effectively in a fast-paced environment.
- Basic computer and inventory management skills.
Physical Requirements
- Ability to stand, walk, bend, reach, and lift throughout the workday.
- Ability to lift and carry up to 50 pounds regularly.
- Ability to work in refrigerated environments for extended periods.
- Ability to safely operate pallet jacks, stocking equipment, and other department tools.
- Flexible schedule, including evenings, weekends, and holidays.
Key Competencies
- Leadership
- Customer Focus
- Team Development
- Communication
- Merchandising
- Inventory Management
- Organization
- Food Safety Compliance
- Problem Solving
- Results Orientation
We also provide a variety of benefits including:
- Competitive wages paid weekly
· Access to up to 50% of your earned wages before payday, via our partnership with Stream
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit https://urldefense.com/v3/__https:/myaci-benefits.com/__;!!K1aXqncla1X7G90AkdLmCg!rAQQIgK5qTHEOZimihiTu-Cq5CqDd5yTyDy2Md9yy2X9n5N5-LNd_VFz-Ph78hdScxWtyckceXfHreYVJ1PsQk_8tfijDVHG5g$ myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values