About this role
- Maintain and operate the online booking system and train others as requested by management.
- Receive all incoming calls and inquiries efficiently, professionally and in a timely manner.
- Ensures that guests are greeted, checked in and escorted to their sites or rentals promptly and courteously.
- Follows proper administrative policies and procedures for guest accounts, including but not limited to making reservations, guest check-ins, check-outs, verifying registration information, etc.
- Monitor online reservations and accounts as needed.
- Use effective communication in all correspondences with guests, managers and co-workers.
- Follow and adhere to all standard operating procedures.
- Accurately process charges and payments.
- Follow and adhere to all cash and credit card handling procedures.
- Generate reports as directed by management.
- Ensure that all inquiries, messages, bookings and general calls are handled professionally, effectively and courteously.
- Keep a clean and orderly front office/reservations/retail area.
- Maintain and operate the online booking system and train others as requested by management.
- Receive all incoming calls and inquiries efficiently, professionally and in a timely manner.
- Ensures that guests are greeted, checked in and escorted to their sites or rentals promptly and courteously.
- Follows proper administrative policies and procedures for guest accounts, including but not limited to making reservations, guest check-ins, check-outs, verifying registration information, etc.
- Monitor online reservations and accounts as needed.
- Use effective communication in all correspondences with guests, managers and co-workers.
- Follow and adhere to all standard operating procedures.
- Accurately process charges and payments.
- Follow and adhere to all cash and credit card handling procedures.
- Generate reports as directed by management.
- Ensure that all inquiries, messages, bookings and general calls are handled professionally, effectively and courteously.
- Keep a clean and orderly front office/reservations/retail area.
- Light housekeeping responsibilities in front office and retail store which include, but are not limited to dusting, vacuuming, merchandising, stocking, disposing trash, cleaning employee restroom(s), etc.
### Requirements
24 hours a week in exchange for FHU site $50 allowance for utilities
