BOTTEGA VENETA Supervisor (m/f/d) - Zurich Globus Store

Summary
Inspiring individuality with innovative craftmanship since 1966. Creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

Job Description

We are currently seeking a Supervisor who will report to the Store Manager as part of our team in Zürich Globus Store.

Your opportunity

As a Supervisor, you will support the management team in driving business performance, delivering an exceptional client experience, and ensuring excellence across daily store operations.

How you will contribute

- Support the Store Manager in driving sales performance and achieving targets
- Lead by example and maximize business opportunities through effective selling
- Monitor team performance and foster a results-driven culture
- Deliver an exceptional client experience in line with Bottega Veneta standards
- Build lasting client relationships and develop the Client Book and CRM
- Coach and motivate Client Advisors, fostering a positive team environment
- Ensure company standards, policies, and procedures are consistently followed
- Support daily store operations, ensuring excellence in presentation and organization
- Handle challenging situations with professionalism and a solution-oriented approach
- Maintain accurate stock information and follow inventory procedures
- Provide regular feedback to the Store Manager
- Take responsibility for store operations in the absence of the Store Manager

Who you are

- Previous supervisory experience in luxury retail or a premium service environment
- Strong commercial mindset and sales-driven approach
- Passion for luxury fashion and exceptional client service
- Excellent communication, leadership, and team-building skills
- Client-focused, proactive, and detail-oriented
- Adaptable and comfortable in a fast-paced environment
- Strong organizational and multitasking abilities
- Fluent in English and German; additional languages are a plus
- CRM and clienteling experience is preferred

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type
Regular

Start Date
2026-12-01

Schedule
Full time

Organization
Bottega Veneta Swiss Retail SA