About this role
The Atlantic Security Operation Center (ASOC) Operator serves as the central point of coordination for safety, security, emergency response, and situational awareness across VSP Global and all associated lines of business, primarily all locations East of the Mississippi River, Canada, and Australia.
The ASOC Operator is responsible for protecting people, property, assets, and operations through continuous monitoring, incident assessment, emergency dispatch coordination, access control management, and timely communication of critical events that are shared with executive leadership
Qualifications
Microsoft Word, Excel, Outlook, AMAG, Avigilon, E-Suite, Teams
Taking employee photos and importing them into badge-creating software
Navigating CCTV programs to include Avigilon, Meraki, Openeye, 3X Logic
Performing internet searches to find factual information
Information gathering on incidents that affect our locations globally
Applying and decommissioning access using AMAG
Incident reporting
Intrusion alarm reception and response
Conduct confidential video and access reviews for HR
Excellent communication and collaboration skills
Strong emphasis on customer service
Strong writing skills to generate professional emails and responses to requests
CPR/First Aid