Senior Specialist, Customer & Export Logistics

gloor&lang AGNeuchâtel, NeuchâtelHybridFull-timeMid level, 2–5 yearsListed 2 hours ago

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About this role

<h2>12-month contract | ASAP start | 40 hours per week | 50% home office</h2>
<p>Keep the supply chain moving and help ensure customer orders, invoices and international shipments are handled reliably. In this varied role, you’ll connect customers, suppliers, distribution centres and internal teams to help products reach the people who need them on time.</p>
<p><strong>Your responsibilities</strong></p>
<ul>
<li>Process customer orders and ensure accurate, timely invoicing.</li>
<li>Review and process supplier and tolling invoices, resolving price discrepancies and payment queries.</li>
<li>Organise shipments between manufacturing sites, logistics providers and customers, and coordinate import and export activities.</li>
<li>Prepare shipping documents and coordinate returns and rework.</li>
<li>Maintain customer, contract and supplier master data, and complete related SAP transactions.</li>
<li>Work with Supply Chain, Quality, Purchasing and Finance on product releases, redeployments and month-end activities.</li>
<li>Monitor transportation incidents and support audits and reporting.</li>
</ul>
<p><strong>What you bring</strong></p>
<ul>
<li>A bachelor’s degree in Supply Chain, Business Management or a related field.</li>
<li>At least three years of experience in Supply Chain within the pharmaceutical or consumer products industry, ideally in a multinational environment.</li>
<li>Experience working with suppliers, freight forwarders and 3PLs, including product distribution and import/export processes.</li>
<li>Good SAP knowledge and confidence using digital systems.</li>
<li>Fluent English.</li>
<li>A precise, reliable working style and the ability to stay organised under pressure.</li>
<li>Strong communication skills and an interest in working with international, cross-functional teams.</li>
</ul>