Learning & Development Manager

Schedule : Monday to Friday, from 8:00 a.m. to 5:00 p.m.

Job Summary

The Learning & Development Lead – is responsible for developing and executing a learning strategy that enables safe, efficient, and scalable operations. The role focuses on building technical capability, leadership effectiveness, and compliance across operational leadership roles.

The position oversees training systems, certification and licensing processes, and audit readiness while leading and developing a team of trainers and learning professionals. Acting as a trusted partner to site and regional leaders, the role addresses skills gaps, supports operational change, and embeds a culture of continuous learning and improvement.

Qualifications

Knowledge, Skills and Abilities:

- Strong understanding of learning and development areas.
- Capacity to generate work skills in multi departments.
- Knowledge of applicable laws and regulations such as ISO 9000:2000, 21 CFR part 820 and ISO 13485:2012.
- Leadership and projects driving assuming with teams assigned to specifics improvements.
- Advanced skill in the use of Excel, Word, PowerPoint, Visio and Project.
- Intermediate skills in the use of any video editor.
- Ability to read and understand highly technical material such as drawing, SOPs and manuals.
- Problems solving oriented.
- Strong and assertive communication skills including the use of two languages (Spanish and English).
- Experience in FDA and TUV external audits. Plus – SEM, internal auditor or direct participation.
- Proven ability to design and deliver operational, safety, and compliance training.
- Excellent facilitation, coaching, and stakeholder management skills.
- Strong analytical skills with the ability to interpret learning and operational data and demonstrate training impact.
- Ability to operate effectively in a fast paced, shift based, operational environment.

Work Environment:

- Occasionally lift to 35 Kilograms
- Prolonged sitting in front of a computer
- Potential exposure to caustic chemicals
- Generally, works in a closed environment, in office conditions, with moderate levels of noise and controllable changes of temperature
- Needs to stand, walk and be seated for a long period of time
- Uses hands to feel, finger or handle and reach
- Could be required to travel
- Extended work hours with a personal computer and programs to prepare documents or reports
- Applies communication skills (advanced reading, writing, and technical skills) and mathematical concepts knowledge to perform work and coordinate with others
- Regular presence on the shop floor (70% desirable)

Experience:

- Five to Eight years of experience in Learning & Development, Training or Capability roles within operational environments.
- Previous formal experience supervising personnel
- Demonstrated experience delivering technical, safety, and compliance training.
- Internal auditor experience or internal and external audit exposure
- Three to five years of experience in medical industries and devices
- Experience supporting multi-site or high-volume operations desirable.

Education:
- Bachelor’s degree in business administration, Human Resources, Industrial Engineer, or related field is required
- Train the Trainer certification required.