Specialist - Business Operations

This role requires a minimum of 40% on-site presence. Additional on-site work may be required based on business needs. On-site expectations are subject to change and may be adjusted on a temporary or permanent basis.

Job posting ID: 9366

​Employment status: Regular full-time
Position's anticipated start date: 2026-11-16

Salary/Rate of pay: $86,400 - $101,700

Application deadline: 2026-10-30

- This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

- Your up-to-date resume.

- Job specific cover letter.

- We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page .

Together, the work we do connects people and changes lives — including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About the role

Canadian Blood Services is looking for a Regular full-time Specialist - Business Operations to join our dynamic Office of CFO & VP Corporate Services team.

In this role, you will be responsible for providing critical support to the Chief Financial Officer and Vice-President, Corporate Services (CFO and VP CS), and the Finance and Corporate Services (FCS) division by ensuring professional, timely, proactive support and communications. You must be able to understand Canadian Blood Services and the FCS divisions, its strategy and operations and must have confidence in redirecting/referring matters to our Vice-Presidents, Directors and Associate Directors accordingly.

You will administer several functions for the FCS division including but not limited to: Liaison with the members of the Finance and Corporate Services leadership team in executing on the FCS Divisional Leadership Meetings, Annual and Quarterly Workplans, Townhalls, Extended Management Meetings and Retreats. Critical to the function will be ensuring excellent communication with key external and internal stakeholders, timely review, and approvals in accordance with Canadian Blood Services policies and document management standards. You will also provide administrative support to the CFO and VP CS including calendar management, balancing priorities and booking travel. Ad hoc administrative support may be required for FCS directors who do not have dedicated administrative support.

Formula for success

Managing Finance and Corporate Services Operations :

• Establishes/maintains effective working relationships with members of the FCS divisional leadership team, Chair of the Finance and Audit Committee and Transformation Oversight Committee, external and internal stakeholders.
• Acting alone, or in collaboration with others, assists and advises the CFO and VP CS in dealings with members of the Executive Management Team (EMT) and key external stakeholders.
• Prepare annual workplans to support the orderly planning and completion of the FCS division deliverables inline with key corporate processes and policies; prepares meeting agendas, attends meetings, takes, and distributes minutes and action items independently follows up with others to monitor and ensure the timely completion of tasks.
• Leverage project management practices to plan, coordinate, monitor and deliver divisional priorities, operational activities and special projects.
• Coordinate FCS division workplans for EMT and ensure coordinated review by CFO and VP CS for divisional items being presented to EMT including weekly emerging issues reports and consent agenda items.
• Collaborate with FCS department coordinators and specialists supporting FCS Directors across the division, acting as a trusted partner to facilitate coordination, information flow, and alignment on priorities. Support the effective delivery of requests, divisional initiatives, and strategic objectives on behalf of the CFO, Vice-President Corporate Services, and divisional leadership.

Support an inclusive work environment for the Finance and Corporate Services team through excellence in employee relations :

• Acts a key ambassador of the Office of the CFO and VP CS in prioritizing a welcoming, positive, and inclusive environment for the FCS team.
• Develops divisional communications calendar in consultation with FCS divisional leadership, internal communications, and People Culture & Performance leads.
• Supports FCS team in planning townhalls, extended management meetings, new member orientations.
• Stays current on all key people strategy elements in collaboration with FCS Divisional Partner, CFO and VPCS and other key stakeholders to ensure key initiatives are integrated into everyday practices within the FC Steam.

Exceptional operational support to the Office of the CFO and VP CS :

• Coordinates all business operations functions for the CFO and VP CS, including establishing internal protocols, tracking systems and relevant policies and procedures.
• May be required to provide operational support to committees, members of FCS divisional leadership as assigned.
• Reviews all forms of incoming correspondence and determines which requests require the CFO and VP CS' immediate attention. Using judgement, may respond to some directly, or may refer such material to other executives for action, as appropriate.
• Prepares, composes, edits and/or proofreads correspondence, materials, briefing notes, presentations, stemming from requirements and discussion with the CFO and VP CS.

Desired education and skills

- Post-secondary level education in business, health administration or related discipline.

- Minimum of five (5) years' experience in a professional role working with executives at a senior level.

- An equivalent combination of education, training and experience may be considered.

- A demonstrated ability to independently plan, schedule and organize several concurrent work assignments is essential.

- Proven ability to respond to a wide variety of files and issues and deal with unclear situations and conflicting demands.

- Experience with board committees and key stakeholders or solid understanding of financial functions an asset.

- Excellent judgement in setting priorities to support achievement of divisional objectives.

- Adept at balancing major concurrent tasks and projects.

- Good understanding of overall Canadian Blood Services objectives and FCS divisional objectives and issues involved with the FCS team.

- Excellent ability to see the big picture, anticipate problems, organize, and coordinate appropriate responses.

- Excellent interpersonal, oral communication and relationship management skills.

- Excellent written communication skills and a proven ability to develop clear, concise, and comprehensive written reports as well as an ability to proofread/edit documents being prepared out of CFO and VP CS office.

- Knowledge of cyclical planning, review and reporting requirements.

- Ability to act with care, tact, and assertiveness in dealing with internal and external stakeholders.

- Ability to solve problem through the gathering of pertinent information and the determination of the right solution based on a knowledge of work methods.

- Exemplary computer program skills (Microsoft office suite) and strong knowledge of key corporate applications (SAP, Clearpoint, for example) an asset.

- Understanding of project management tools, techniques and processes is an asset.

What we offer you

- 4 weeks' vacation.

- [Payment in lieu of vacation].

- [Payment in lieu of holidays].

- [Annual performance award up to X%].

- [Comprehensive group health, dental and vision benefits for you and your family].

- [Payment in lieu of benefits].

- Defined benefit pension plan.

- Employee discounts, wellness program, professional resources.

What you can expect

- This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/days of the week.

- Shifts/Hours - Monday to Friday, 37.5 per week, 7.5 hours per day.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add [email protected] and [email protected] to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

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