About this role
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to The Mission Inn Hotel & Spa, a legendary property in the Pyramid Global Hospitality portfolio located in the heart of Riverside, California. Featuring 238 guest rooms and over 160,000 sq ft of meeting and event space, this AAA Four-Diamond, National Historic Landmark spans an entire city block and offers a truly unique and dynamic environment for hospitality professionals.
At The Mission Inn Hotel & Spa, we are proud to deliver exceptional service within a setting rich in history and architectural beauty. As a member of our team, you’ll be part of a community-driven environment where collaboration and connection are at the core of everything we do. Our work is purpose-driven, rooted in preserving the legacy of this iconic property while creating meaningful experiences for every guest.
We offer a wide range of opportunities across multiple departments, including guest services, food and beverage, housekeeping, sales and events, and more. Whether you are beginning your career or looking to grow within the industry, you’ll find a supportive culture where your contributions are impactful and recognized.
Joining our team means becoming part of a people-first culture where your development and success are a priority. If you’re ready to build your career at an iconic destination known for its history, scale, and influence, we invite you to explore opportunities at The Mission Inn Hotel & Spa and apply today.
#PGH-MI
What you will have an opportunity to do:
The Director of Beverage is responsible for the strategic leadership, financial performance, and operational execution of all beverage programs across The Mission Inn Hotel & Spa, including restaurants, bars, pool, in room dining, banquets, and special event operations. This role ensures consistency, profitability, compliance, and exceptional guest experience across a high-volume, multi-concept luxury hotel environment. The Director of Beverage serves as the subject-matter expert and operational leader for all beverage-related initiatives.
The Director of Beverage provides strategic direction through planning, budgeting, labor management, and cost control while partnering closely with culinary and hotel leadership to enhance offerings and maximize revenue opportunities. This position also focuses on team development, mentoring managers, supervisors, bartending staff, and fostering a culture of accountability, and high performance.
The Director of Beverage plays a key role in shaping the beverage identity of The Mission Inn Hotel & Spa supporting innovative programming, ensuring compliance with company standards, and contributing to an energetic and guest-focused environment that reflects the hotel's commitment to excellence.
Hotel-Wide Beverage Leadership
- Provide executive oversight of all hotel’s beverage operations across restaurants, bars, pool, in room dining, banquets and special event operations
- Develop beverage menus to include but not limited to wine lists, cocktails, costing and retail positioning
- Constantly monitor beverage operations for maximum sales growth and profit potential while maintain guest satisfaction
- Establish and maintain standardized beverage programs, SOPs, recipes, and service standards
- Implement programs and promotions focused on maximizing revenues in the operations
- Partner with Culinary, Operations, Marketing, Finance, and Purchasing teams to align beverage strategy with overall hotel objectives
- Support new outlet openings, seasonal concepts, and special event activations
Financial Performance & Cost Control
- Own beverage P&L performance, including revenue, cost of goods, labor efficiency, and margin optimization
- Develop and manage annual beverage budgets, forecasts, and financial targets
- Analyze sales trends, product mix, and profitability to drive menu engineering and pricing decisions
- Implement strong inventory controls, variance tracking, and loss-prevention strategies
Menu Development & Program Innovation
- Lead development of cocktail, spirits, beer, wine, and non-alcoholic beverage programs
- Design high-volume, operationally efficient beverage menus for all hotel outlets
- Introduce seasonal offerings, promotions, and experiential beverage concepts aligned with The Mission Inn Hotel & Spa
- Ensure accurate recipe execution, yield control, and product consistency
Inventory, Purchasing & Vendor Management
- Oversee beverage purchasing, receiving, storage, and inventory systems across all outlets
- Partner with approved vendors and suppliers to negotiate pricing, contracts, and incentives
- Ensure accurate product specifications, ordering par levels, and inventory turnover
- Maintain compliance with all federal, state, and local alcohol regulations
People Leadership & Development
- Recruit, train, coach, and develop Managers, Supervisors, and bar leadership teams
- Establish clear performance expectations, accountability standards, and succession plans
- Lead beverage training programs focused on service excellence, product knowledge, and cost awareness
- Collaborate with Human Resources on staffing strategies, performance management, and corrective action
Quality, Safety & Compliance
Ensure responsible alcohol service, safety, sanitation, and brand standards are consistently met
- Conduct regular audits, outlet inspections, and operational reviews
- Maintain a safe, organized, and efficient work environment
- Act as an internal and external ambassador for The Mission Inn Hotel & Spa beverage programs
Qualifications
- Minimum of five years of operational experience in the hotel industry is required - mainly experience in large-scale operations. Minimum of five years of supervisory experience required
- Bachelor's degree in hospitality management, business administration or a related field is preferred
- Previous experience in high volume multi-unit hotels environment
- Leadership skills coach & mentor the service team
- Knowledge of financial reports; ability to develop strategies that support business objectives
- Sound time management skills
- Read, write and speak English fluently; clear & concise communication skills
- Ability to train employees in alcohol intervention, food handling, customer service, and sanitation certifications
- Have or will acquire all required food & beverage certifications
What are we looking for?
Compensation:
$90,000
-
$110,000
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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