Automotive Receptionist Call Center

DePaula Chevrolet is looking for a Receptionist for our Business Development Center. This receptionist is the first point of contact for customers, providing exceptional customer service while supporting the dealership's sales and service department. This entry-level position is ideal for individuals with strong communication and organizational skills who are looking to begin a career in the automotive industry with opportunities for advancement.
Responsibilities:

- Answer and direct incoming telephone calls to the appropriate departments or team members.

- Schedule and confirm sales and service appointments.

- Make outbound calls to customers for appointment reminders, retention campaigns, follow-up , and customer satisfaction.

- Take accurate messages and ensure timely delivery to appropriate personnel.

- Maintain customer information and appointment records in dealership management system(DMS).

- Provide basic information regarding dealership products, services, and hours of operation.

- Assist with administrative tasks and other duties assigned.

Qualifications:

- High school diploma or equivalent.

- Excellent verbal and written communication skills.

- Professional phone etiquette and customer service skills.

- Strong organizational and multitasking abilities.

- Basic computer knowledge.

- Ability to work in fast-paced environment.

- Positive attitude, dependable and team-oriented.

- Previous customer service or receptionist experience is helpful but not required.

Benefits:

- Medical, Dental and Vision Insurance.

- Life Insurance.

- 401 (K) with company match.

- Paid Holidays.

- Vacation & Sick PTO.

- Employee discounts.

- Advancement Opportunities.

Pay & Work Schedule:

- $20.00 per hour.

- Weekly pay.

- Monday - Friday 8am to 5pm.