Specialist Disability & Claims Mgmt

Job Location: Mississauga Corporate Office

Complexity and Scope of the position

- To manage the claims and disability management activities for the organization.

- To provide support to the Manager, Disability & Claims Management Head Office and the homes regarding claims and disability management and health and safety concerns.

Key Activities

- Manage occupational injury claims and medical leaves of absences received from homes in all provinces

- Research, prepare and submit claims objection documentation

- Develop return to work plans in conjunction with the home’s management team

- Manage claims appeals process

- Monitor ongoing claims and maintain plan oversight

- Run scheduled and ad hoc reports as necessary

- Conduct regular follow up with homes regarding outstanding issues

- Deliver training and development sessions focused on claims and disability management

- In partnership with the Manager, Disability & Claims Management develop and maintain claims and disability management processes and educational material

- Track non-occupational disability management in conjunction with home’s management team

- Support the Manager, OHS with the development of related prevention program materials including newsletters, collateral materials and audits

- On a monthly and quarterly basis provide reports on claims and disability management

- Assist with preparation for any Regional sessions

- Manage relationships with platform leads, management in homes and corporate office

- Special projects and other duties as assigned

Qualifications

Experience/Education:

- Bilingual

- College Diploma or equivalent or 5 years of experience in the field or related area.

- National experience in occupational injury claims and disability management

- National experience with return to work programs (occupational and non-occupational)

Skills & Abilities:

- Proficient in MS Office, with working knowledge of Excel, Word and Power Point Programs

- Familiar with Parklane Software system (an asset)

- Knowledge of multi-jurisdictional (BC, AB, ON, QC) Health & Safety Legislation, Workers Compensation Legislation and Disability Management processes (Occupational and non-occupational)

- Basic knowledge of accounting

- Dynamic self starter with the ability to juggle multiple schedules and competing deadlines

- Ability to multi-task and prioritize multiple deadlines

- Organize and expedite work flow

- Ability to work in an extremely fast paced environment and able to consistently adapt to change

- Excellent verbal & written skills

Special Requirements

- Occasional property and head office visits