Assistant Director of Ecampus Evaluation

Oregon State UniversityNorwalk, CaliforniaHybridFull-timePrincipal, 12–15+ yearsListed 2 hours ago

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About this role

Important Notifications:

Application Deadline: When applying, please keep in mind this posting will close at 11:59 pm the night before the posted "end date". Applications MUST be submitted prior to this deadline.

Current Employees: Do not apply via the OSU Career site. Instead, please login to your regular Workday account and visit the Jobs Hub to apply.

# Department:
Office of Admissions

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Special Instructions to Applicants:

When applying you will be required to attach the following electronic documents:

1) A resume/CV; and

2) A cover letter indicating how your qualifications and experience have prepared you for this position.

Starting salary will be commensurate with skills, education, and experience.

For additional information please contact: David Compton at [email protected]

Job Summary:

The Office of Admissions is seeking an Assistant Director of Ecampus Evaluation. This is a full-time (1.00 FTE), 12-month, professional faculty position.

The Assistant Director of Ecampus Evaluation leads and supervises the Ecampus Evaluation team within the Office of Admissions. This position is responsible for overseeing the evaluation of undergraduate applications, particularly Ecampus applications, ensuring timely, accurate, and consistent admissions decisions in alignment with institutional goals and policies. This position will also serve as a liaison between Admissions and Ecampus regarding application processing and priorities. This will include developing reports and fulfilling data requests for Ecampus leadership as needed. Within the scope of this responsibility, this position will make recommendations to leadership to ensure fast, efficient Ecampus processing. They may at times make decisions which impact positions beyond those that directly report to them.

This role manages the Office of Admissions’ Ecampus application evaluation process for domestic undergraduate applicants, ensuring compliance with Oregon State University policies, Oregon Administrative Rules, and established admissions guidelines.

As a member of the Admissions Operations leadership team, the Assistant Director designs, implements, and continuously improves operational processes related to application review. This position will be tasked with ongoing optimization of procedures and software usage to streamline work processes, ensure data integrity and decrease decision timelines. The position assigns and evaluates work, monitors workflows, and ensures staff are effectively trained and supported in all aspects of admissions operations, including the use of systems such as Slate and Banner.

The Assistant Director serves as a trained application reviewer, making admissions decisions that directly impact enrollment, university goals, and tuition revenue. The role also provides advising and guidance to students, families, counselors, and campus partners regarding admissions requirements and processes. Decisions are made independently within established guidelines, with consultation from the Associate Director of Operations or Director of Admissions Operations as needed.

Key Responsibilities:

Direct, Train, and Supervise Staff:

Provides leadership and supervision for the Ecampus Application Evaluation team. Maintains a comprehensive understanding of the Office of Admissions operations and related Enrollment Management and Academic functions, including proficiency in Slate, Banner, OnBase, Smart Panda Raptor.

Performs the full scope of supervisory responsibilities, including hiring, training, assigning and reviewing work, monitoring workflow and staffing to meet deadlines, conducting performance evaluations, coaching and counseling employees, addressing disciplinary actions, and recommending salary adjustments. Ensures staff maintain current knowledge of admissions policies, FERPA, academic calendars, and institutional procedures.

Reviews application decisions when eligibility is unclear and respond to escalated or complex inquiries regarding admissions policies, exceptions, and procedures. Provides accurate and detailed information to applicants, families, and campus partners.

Data Integrity, Systems, and Policy Implementation:

Oversee the integrity and functionality of admissions data and systems, including Slate and Banner. Maintains a thorough understanding of how data is recorded, processed, integrated, and extracted, and support maintenance of systems and functionality.

Prepares and delivers comprehensive admissions application reports to Ecampus leadership, including processing metrics, timeline management, funnel analytics, and recommendations to support operational planning and decision-making.

Facilitates and improves processes such as receiving EDI transcripts, application processing, utilizing OCR in application review, internal and external communications, and document management. Monitors and resolves data issues, including processing errors, and runs reports to ensure accuracy across admissions workflows.

Partners with the Associate Director of Undergraduate Operations to identify inefficiencies, streamline processes, and optimize operational effectiveness. Actively participates in leadership and technology team meetings.

Application Review:

Serves as a trained application reviewer, evaluating freshman, transfer, and Postbaccalaureate undergraduate applications, for admission, scholarship consideration, and Extended Admission decisions. Participates in holistic review practices, including applying non-cognitive variables, feedback forums, and cultural competency development. Makes independent, policy-aligned admissions decisions. Reviews files with international coursework in them to determine admissibility. Processes post-baccalaureate applications through college workflows for select academic colleges.

Outreach:
Collaborates with campus partners to support admissions initiatives, including development of processes for new majors and programs. Represents the Office of Admissions at events such as open houses, orientations, and recruitment activities, and provides support to partner campuses and departments as needed. Attends meetings and processes UAC decisions.

Other Duties and Projects as Assigned:

Supports publications and website updates related to admissions and residency policies, assists with staff training, and conducts research on enrollment trends. Serves on search committees and participates in professional development activities. Provides operational support during peak periods, including review of residency affidavits.

Qualifications:

Required Qualifications:

- Bachelor's degree from a 4-year college/university and 2 years of experience related to student services or Enrollment Management at a college/university or an equivalent combination of education and experience.

- 1 year of supervisory experience.

- Ability to follow, interpret, and apply policies regarding higher education.

- Excellent oral and written communication skills, and ability to communicate with diverse communities.

- Ability to establish priorities, exercise independent judgment, and perform tasks with a high degree of accuracy and strong attention to detail.

- Must have proficiency in Microsoft Office applications including Word, Excel, Outlook and PowerPoint.

- Ability to follow, interpret, and apply policies regarding higher education.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

This position requires driving a university vehicle or a personal vehicle on behalf of the university; therefore, the incumbent must successfully complete a motor vehicle history check, possess and maintain a current, valid driver's license in their state of residence, be determined to be position qualified and self-report convictions as per University Policy 05-030.

Preferred Qualifications:

- Master’s degree in Student Services, Education, or related field.

- Experience with Slate, Banner, Smart Panda Raptor, OnBase or other document management software.

- Experience in creating and conducting presentations.

- Must be able to lift 30 pounds.

- Experience in process optimization and software, and workflow improvement.

# Working Conditions/Schedule:
Typically Monday through Friday 8-5, but may need to work irregular hours including nights and weekends.

Hybrid work may be possible.

Salary Range:

$56,000-$65,000

# Anticipated Start Date:
2026-11-16

Anticipated End Date:

When applying, please keep in mind this posting will close at 11:59 pm the night before the posted "end date". Applications MUST be submitted prior to this deadline.

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. If this position has “critical or security-sensitive” responsibilities and/or driving duties and you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team at [email protected] .