About this role
Variety of shift options available including day, evening, overnight, weekend shifts
About The Role
The Clinical Research Technician I will work with Clinic teams to execute clinical trial activities in compliance with study protocol, Good Clinical Practices (GCP) and Standard Operating Procedures (SOP)s.
What You'll Do Here
- Ensure the confidentiality of clinical trial participants and sponsors is respected.
- Understand protocol driven timed study events and acceptable collection windows (protocol and/or SOP driven) for the timed events.
- Report procedural deviations to appropriate supervisory team members.
- Preparation and proper clean-up of applicable workstations (i.e. urine collection station, blood processing station, etc.)
- Maintain and advocate a high level of customer service, quality and safety within the department.
- Perform clinical trial activities may include but not limited to, sample handling, safety measurements, in-house testing and questionnaire administration.
- Conduct all clinical trial activities and participant interaction with a high standard of customer service.
- Report significant participant misbehavior to Study/Clinical Operations management teams.
- Provide feedback, where necessary, to appropriate team members of study progress.
- Proactively communicate issues and/or problem resolutions to departmental supervisors and managers.
- Act as a mentor and coach for newly hired staff.
- Complete and/or maintain training as required per jobs needs.
What You'll Need to Succeed
- High School Diploma or GED and related job experience required; college degree preferred.
- Phlebotomy experience required.
- Phlebotomy or Medical Assistant certification preferred.
- Strong problem-solving capabilities.
- Good communication skills.
- Excellent customer service skills.
- Ability to work in a fast-paced environment.
What We Offer
Altasciences offers a wide variety of benefits to help our employees live healthy and fulfilling lives both at and outside of work.
Altasciences' Benefits Package Includes:
- Health/Dental/Vision Insurance Plans
- 401(k)/RRSP with Employer Match
- Paid Vacation and Holidays
- Paid Sick and Bereavement Leave
- Employee Assistance & Telehealth Programs
Altasciences' Incentive Programs Include:
- Training & Development Programs
- Employee Referral Bonus Program
- Annual Performance Review