Market Specialist, Indonesia

MetaSingaporeOn-siteFull-timeMid level, 2–5 yearsListed 2 hours ago

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About this role

Meta is seeking a Market Specialist with Indonesian language expertise to support risk and response management operations across Indonesian-language content and markets.

In this role, you will help identify, assess, and respond to integrity risks, policy violations, and emerging threats affecting Indonesian speaking communities on Meta's platforms.

You will apply your understanding of Indonesian cultural context, current events, and online behavior patterns to support accurate risk assessments and timely escalations, contributing to the safety and integrity of Meta's products for users across the region.

Responsibilities

Review and assess Indonesian language content and accounts to identify potential policy violations, integrity risks, and coordinated inauthentic behavior
Apply knowledge of Indonesian cultural context, political landscape, and online trends to support accurate risk classification and prioritization
Execute established response workflows to address identified risks in a timely and consistent manner
Document findings clearly and accurately to support cross-functional review and escalation processes
Collaborate with policy, trust and safety, and operations teams to surface patterns and emerging risks in the Indonesian language information environment
Provide input on Indonesian market-specific nuances to help refine risk detection criteria and response guidelines
Support quality assurance processes by reviewing decisions for consistency and alignment with established policy frameworks
Communicate findings and risk signals to relevant stakeholders in a clear and structured manner
Adapt to evolving risk landscapes and updated response procedures as platform policies and threat environments change

Qualifications

Professional working proficiency in Indonesian is required to review, interpret, and assess Indonesian language content and communications as a core function of this role
Experience in trust and safety, content moderation, risk operations, compliance, or a related field involving structured decision-making against defined criteria
Experience applying established procedures and guidelines to evaluate cases and determine appropriate actions
Experience documenting work clearly and communicating findings to cross-functional partners Familiarity with the Indonesian political, media, and social media landscape and how it relates to online integrity risks
Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Exposure to policy enforcement, legal compliance, or regulatory risk frameworks in a technology or platform context
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
Experience working in a scaled operations or risk management environment with defined workflows and quality standards