Front desk FT needed- M-F 8a-4p

LCSOhio, United StatesOn-siteFull-timeNew grad, 0–1 yearsListed 2 hours ago

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About this role

When you work at The Avalon of Lewis Center, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

The Avalon of Lewis Center is recruiting for a hospitality focused Concierge . This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!

Hours needed are set 8a-4pm Monday- Friday!

Benefits are available and vary by employment status. Some benefits offered are:

- Eligible for health benefits on the first of the month following 30 days of continuous employment!

- Vision & Dental insurance

- Life insurance

- Retirement plan/ 401K

- Tuition reimbursement

- PTO/ sick time off

- Holiday pay

- Free meal for staff

- Employee Recognition Program

Here are a few of the daily responsibilities of a Concierge:

- Provide ongoing telephone coverage.

- Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.

- Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery

- Prepare maintenance work orders as requested by residents and staff

- Assist the Business Office Manager with projects/assignments.

Here are a few of the qualifications we need you to have:

- High school diploma or general education degree (GED) required

- Familiarity with Microsoft Office Suite products

- Must demonstrate excellent telephone communication skills

***Join us for open interviews every Wednesday 10a-12p and every Saturday and Sunday 10a-12p!!***

Pay starts at $16 depending on experience

We're actively seeking candidates who not only resonate with our hospitality promises but also embody them in every interaction:

- We greet you warmly, by name and with a smile.

- We treat everyone with courteous respect.

- We anticipate your needs and act accordingly.

- We listen and respond enthusiastically in a timely manner.

- We hold ourselves and one another accountable.

- We make you feel important.

- We embrace and value our differences.

- We ask, “Is there anything else I can do for you?”

- We maintain high levels of professionalism, both in conduct and appearance, at all times.

- We pay attention to details.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer & Drug-free Workplace

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