Public Outreach Specialist I

The Tsui GroupLos Angeles, CaliforniaOn-siteFull-timeSenior, 5–8 yearsListed 1 hour ago

Apply now

About this role

The Tsui Group is seeking a qualified and experienced candidate to join our aviation team as a Public Outreach Specialist I in Los Angeles County with the following duties:

Essential Job Duties

- Assists in implementing the ATMP Roadways and Enabling Projects stakeholder engagement and communications plans.

- Helps track and address public inquiries, comments, complaints, and requests for information and escalate issues as appropriate.
- Assists in preparing and distributing traffic advisories, construction notices, project updates, and community notifications.
- Maintains stakeholder contact databases and distribution lists.
- Drafts routine correspondence, meeting notices, stakeholder updates, and outreach materials.
- Assists with development of PowerPoint presentations, fact sheets, FAQs, and informational materials.
- Coordinates logistics for public outreach events, open houses, workshops, community meetings, and stakeholder briefings.
- Supports website updates, document uploads, and content management activities.
- Assists with social media content preparation, scheduling, graphics coordination, and monitoring.
- Supports media event preparation, including attendee coordination, logistics, and material distribution.
- Maintains communication records, outreach activity logs, and stakeholder engagement databases.

- Coordinates meeting schedules, agendas, sign-in sheets, and meeting summaries.
- Monitors project activities and community concerns and provides updates to the Public Information Specialist II.
- Assists in preparing reports documenting outreach efforts, stakeholder engagement activities, and communication metrics.
- Coordinates distribution of project information to internal project teams and external stakeholders.
- Supports contractor and consultant teams in implementing approved project communication protocols.
- Assists with field outreach activities at project sites, meetings, and community events.
- Performs other communications and outreach-related duties as assigned.
- Maybe required to work various shifts as needed.

Requirements

Minimum Required Qualifications:

- Excellent written, visual, and verbal communication skills
- Proficiency in digital platforms and tools (website CMS, email marketing, social media management, Microsoft Office, Adobe Creative Suite).
- Proven ability to manage competing priorities in a fast-paced environment
- Experience engaging with diverse communities, government agencies, and the media
- Familiarity with public project lifecycles, phasing, and communication requirements
- Strong organizational skills and attention to detail

Education and Training Qualifications:

- Bachelor's or master's degree in communications, public relations, planning, journalism, marketing, or a related field
- 5+ years of experience in public or stakeholder communications, ideally supporting large-scale infrastructure, transportation, or civic projects.
- Relevant professional licensure or certifications in public relations or related fields preferred

Sofware/Software Knowledge:

- Proficient in Canva, Adobe Illustrator, and InDesign
- Proficient in Microsoft systems including Excel, Word, Power Point, Teams, and Outlook
- Experience using email marketing platforms

Benefits

- Salary Range: $110,000-$115,000
- Medical, Vision, & Dental – 100% covered for the employee*
- Life and Disability Insurance
- 10.5 days of Vacation pay (Accrued)
- 6 days of Sick pay (Available Immediately)
- 10 days of Holiday pay (9 Holidays, 1 Personal Day)
- 3% Employer Contribution 401k (After 1 year of service)
- Monthly Stipend for Cell Phone
- Laptop for work purposes