Specialist, Sales Generalist

Date Posted:
2026-10-21
Country:
United States of America
Location:
OT034: CC - URBANDALE, IA 3051 104th St. Ste. C, URBANDALE, IA, 50322 USA
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

At Otis, we move people every day and help keep the world's buildings running safely and efficiently. We are seeking a motivated Sales Generalist based in Urbandale, Iowa , to drive growth across our Eastern Iowa service business.

The primary focus of this role is expanding our customer portfolio through new business development, recaptures, conversions, and service sales . You will also manage existing customer relationships, uncover additional opportunities, and recommend solutions that support the performance and reliability of their elevator systems.

This is an excellent opportunity for a customer-focused professional who enjoys building relationships, developing new business, and spending time in the market. Your territory will include Iowa City, Cedar Rapids, Mason City, and the Quad Cities .

On a typical day you will:

- Drive business growth throughout Eastern Iowa by identifying and pursuing new service opportunities, recaptures, and conversions.
- Prospect and develop new customer relationships through networking, referrals, market outreach, and in-person engagement.
- Manage and grow an existing portfolio of customers while identifying additional sales opportunities.
- Meet with customers and prospects to understand their needs and recommend value-driven solutions.
- Build and maintain an active sales pipeline across the territory.
- Identify opportunities for service sales, small upgrades, and other customer solutions.
- Spend time throughout the territory meeting customers, visiting job sites, and developing relationships with key decision-makers.
- Partner with service, operations, and other internal teams to support customers and deliver a strong customer experience.
- Develop your elevator industry and technical knowledge through training, field exposure, and collaboration with experienced team members.

What You Will Need to Be Successful:

- 2+ years of sales experience or 2+ years of elevator industry experience.
- A growth-oriented mindset with the confidence to prospect, develop relationships, and pursue new business.
- Experience in outside sales, business development, account management, project management, operations, or another relevant customer-facing role.
- Strong communication, relationship-building, presentation, and consultative selling skills.
- Technical aptitude or experience within an industrial, mechanical, construction, equipment, or similarly technical environment preferred.
- Strong organizational and territory-management skills with the ability to prioritize opportunities across a broad geographic area.
- Initiative and the ability to work independently while collaborating closely with a local team.
- Bachelor's degree or high school diploma with relevant professional experience.
- Ability and willingness to travel regularly throughout Eastern Iowa, including Iowa City, Cedar Rapids, Mason City, and the Quad Cities , with occasional overnight travel.

Work Authorization:

Given the nature of the position, Otis Elevator does not support sponsorship, e.g. H-1B or TN petitions/applications, for this position.

Benefits:

Otis currently provides our colleagues with the following benefits:

- 401(k) plan that includes generous company match and a separate automatic retirement contribution
- Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment
- Three weeks paid vacation and paid company holidays
- Paid sick leave - Employee assistance and wellness incentive programs
- Life insurance and disability coverage
- Voluntary benefits, such as legal, pet, home, and auto insurance
- Birth/adoption and parental leave benefits
- Adoption assistance
- Tuition reimbursement program
- Peer recognition and service anniversary awards, as well as spot performance bonus opportunities

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].

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