REGULATORY PROGRAM SPECIALIST - 42000808 (FOR INTERNAL AGENCY EMPLOYEES ONLY)

Requisition No: 885918

Agency: Agriculture and Consumer Services

Working Title: REGULATORY PROGRAM SPECIALIST - 42000808 (FOR INTERNAL AGENCY EMPLOYEES ONLY)

Pay Plan: Career Service

Position Number: 42000808

Salary: $46,000.24 - $55,200.08

Posting Closing Date: 10/24/2026

Total Compensation Estimator Tool

REGULATORY PROGRAM SPECIALIST

FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES

DIVISION OF FOOD SAFETY
BUREAU OF BUSINESS SUPPORT SERVICES

*** INTERNAL AGENCY OPPORTUNITY--
ONLY CURRENT EMPLOYEES OF THE FLORIDA DEPARTMENT OF
AGRICULTURE AND CONSUMER SERVICES WILL BE CONSIDERED.***

CONTACT:

John Bennett
(850) 245-5575
[email protected]

MINIMUM REQUIREMENTS:

A high school diploma or its equivalent and seven (7) years of professional or nonprofessional experience in administrative work, regulatory work, consumer complaint program work, interviewing, business administration, customer or public relations or investigations; or

An equivalent combination of education and experience which equals seven (7) years can substitute for the above requirements; or

A bachelor’s degree (4 years) from an accredited college or university and three (3) years of professional or nonprofessional experience in administrative work, regulatory work, consumer complaint program work, interviewing, business administration, customer or public relations or investigations.

EDUCATIONAL NOTE: Graduates utilizing education attained in the United States to meet the minimum requirements of a position will not be appointed until verification of the applicable degree has been obtained. Foreign trained graduates utilizing a degree attained outside of the United States to meet the minimum requirements of a position must be prepared to provide a copy of a credential evaluation conducted by an Approved Credential Evaluation Agency. A list of approved agencies can be viewed at “Approved Credential Evaluation Agencies, Florida Department of Education.” Approved Credential Evaluation Agencies (fldoe.org)

Please Note: There will be a standard numerically based work sample administered with an established minimum required passing score to all eligible candidates in order to move to the next phase of consideration as part of the hiring process for this position .

***ATTENTION CANDIDATES***

To be considered for a position with the Florida Department of Agriculture and Consumer Services:

- All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).

- Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.

- Responses to Qualifying Questions must be verifiable in the Candidate Profile.

The Florida Department of Agriculture and Consumer Services values
and supports employment of individuals with disabilities. Qualified
individuals with disabilities are encouraged to apply.

ADDITIONAL REQUIREMENTS:

This position has regulatory responsibilities and is subject to the provisions of s.112.313, F.S., and Section 60L – 36.003, Florida Career Service Rules and Regulations.

Occasional travel required.

NOTES:

To maintain fairness and integrity, applicants are required to provide honest and authentic responses during all stages of the evaluation and selection process. Applicants must rely on their own personal knowledge, thoughts, and impressions. A candidate’s use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews will be taken into consideration when determining qualification for the position.

Successful applicant must pass a background screening, including fingerprinting, as a condition of employment.

JOB DUTIES:

Independently analyzes cases referred to enforcement to determine the appropriate fine amount, required action, and type of administrative complaint to issue. Drafts administrative complaints, final orders, and warning letters that are complete, accurate, and compliant with division standards. Inputs required case information into the division’s case management system and uploads relevant documents, including administrative complaints, final orders, cash sheets, and other supporting materials. Creates requests for Agency Clerk numbers for Administrative Fines to be issued for each assigned case. Verifies receipt of payments to ensure proper allocation of funds and notifies the finance section of any necessary corrections.

Independently analyzes and scans incoming documents and accurately updates the corresponding case file.

Reviews the case management system daily to monitor case assignments and case status, taking timely and appropriate action based on identified needs.

Processes administrative hearing requests. Communicates professionally in writing and by phone with businesses, consumers, other governmental agencies, and claimants. Provides required assistance and documents all communications in the case file.

Independently assists in training new and current employees on enforcement related processes.

Creates and generates reports, letters, memoranda, proposals, affidavits, and other official documents necessary to complete assigned tasks.

Perform Phone Shops, as needed, to determine if a food establishment is operating prior to issuing an Administrative Complaint and/or Final Order.

Assists management by conducting research and providing regulatory statistics as requested. Monitors and reviews internal processes to identify opportunities for improvement to be discussed with management. May analyze other program processes, including federal, state, local and private entities to support enhancements to division operations.

Assists other sections within the Division of Food Safety as needed to support overall program operations. Answers the Enforcement section telephone line and monitors the Enforcement section email mailbox to assist external customers with questions related to their Administrative Complaint or Final Order, ensuring professional and timely responses.

Performs other related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

- General knowledge of office procedures and practices.

- Knowledge of Chapters 120, 500, 502, s. 581.217, F.S., and applicable rules.

- Skilled in interacting with the public and staff through oral and written communication.

- Ability to be very organized in both office administrative/clerical activities and in implementing projects.

- Ability to work both independently and with others.

- Ability to use logic and analysis to identify different approaches to completing a task.

- Proficient in the use of Microsoft Office Suite: Excel, Word and Outlook. Proficient in the use of Adobe Pro.

- Knowledgeable of Office Word merge process (create a merge template, run a merge, edit individual documents in a merge, print and save merged documents.)

- Ability to establish and maintain effective working relationship with others.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

- Annual and Sick Leave benefits;

- Nine paid holidays and one Personal holiday each year;

- State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options;

- Retirement plan options, including employer contributions (For more information, please visit www.myfrs.com (http://www.myfrs.com) ;)

- Flexible Spending Accounts;

- Tuition waivers;

- And more!

For a complete list of benefits, visit www.mybenefits.myflorida.com .

For an estimate of the total compensation package for this position, please visit the “Total Compensation Estimator Tool” located above under the “Posting Closing Date.”

SPECIAL NOTES:

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.