About this role
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- $16.00 per hour plus Tips
- Employee Meal Plan
- Employee Assistance Program
- Free Employee Parking
SSP Canada operates several restaurants throughout Edmonton International Airport, including: Boston Pizza, The Canadian Brewhouse, Tap & Pour, Belgian Beer Cafe, Starbucks, and Tim Hortons!
This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance
Here are some things you can expect as a Host/Hostess:
- Greet all guests in a courteous and professional manner and escort them to their table
- Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
- Assist guests with children and special needs, as required
- Present menus, answer questions and offer suggestions regarding food and service
- Inform servers and management of special needs and/or potential problems with guests
- Clear and reset counters or tables at conclusion of each course
- Ensure complete guest satisfaction
- Thank guests for their patronage upon exiting the restaurant
- Making our guests feel at home from the moment they walk in
- Having warm, friendly smiles
Skills and Requirements:
- Minimum 6 months of experience working in retail or food service environment
- ProServe certification required
- High school diploma preferred
- Verbal and written communication
- Ability to read, speak, and understand the English language in order to communicate with guests and take orders
- Experience in dealing with problems involving customer service
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
- Food handlers permit as required by law
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.