Human Resources Generalist

Department: Human Resources

Reports To: Director, Human Resources

FLSA Status: Exempt

OVERALL PURPOSE OF POSITION

The Human Resources Generalist independently manages core HR operations, including payroll and timekeeping, benefits, recruiting, onboarding and offboarding, leave and accommodations, HR systems and records, associate relations, compliance, audits, reporting, and communications. This role serves as a trusted resource to associates and managers and ensures assigned processes are completed accurately, promptly, and confidentially.

ESSENTIAL DUTIES & RESPONSIBILITIES

- Administer payroll and timekeeping processes, including reviewing timecards and payroll changes for accuracy, coordinating biweekly labor allocations, responding to associate and manager inquiries, resolving discrepancies, maintaining supporting documentation, and completing assigned payroll activities within established deadlines.

- Administer day to day benefit programs, including enrollments and qualifying life events, associate inquiries, vendor coordination, invoice reconciliation, reporting, annual open enrollment, and benefit communications. Identify discrepancies and coordinate with vendors and internal partners through resolution.

- Manage assigned recruiting activities from approved requisition through onboarding, including maintaining job descriptions, posting positions, sourcing and screening candidates, coordinating interviews, communicating with candidates, preparing offer documentation, facilitating preemployment requirements, and maintaining accurate applicant tracking records.

- Administer onboarding and offboarding processes, including new hire documentation, orientation, employment eligibility verification, background and reference checks, required system and benefit updates, personnel records, and separation administration.

- Administer leave of absence and workplace accommodation processes, including determining applicable requirements, communicating with associates and managers, coordinating with vendors, tracking documentation and deadlines, maintaining accurate records, and managing cases from initial request through return to work or conclusion.

- Maintain accurate HR, payroll, personnel, benefit, and applicant records. Regularly review and audit information for completeness, accuracy, confidentiality, and compliance with recordkeeping requirements.

- Serve as a department resource for associates and managers regarding established policies and procedures, payroll, timekeeping, benefits, leave, HR systems, and other employment related matters.

- Handle routine associate relations matters and policy questions by gathering relevant information, maintaining appropriate documentation, applying established practices consistently, and promptly escalating complex, sensitive, or higher risk matters to the Director of Human Resources.

- Provide guidance and training to managers and associates on established HR processes and practices, including timekeeping, interviewing, onboarding, HR systems, policies, and procedures.

- Support the completion of recurring HR and benefit plan compliance requirements, including Form 5500 filings for the 401(k) plan, retirement plan nondiscrimination testing, required government reporting, plan notices, and other assigned compliance activities. Gather required information, coordinate with plan administrators, vendors, auditors, and internal partners, monitor deadlines, maintain supporting documentation, and escalate identified issues.

- Compile and validate HR, payroll, benefit, and workforce information requested for benefit plan audits, financial audits, compliance reviews, insurance renewals, and other internal or external audits. Track requests and outstanding items and coordinate responses through completion.

- Draft and maintain the department dashboard and recurring HR reports by compiling, reviewing, and validating workforce and HR data. Research discrepancies, coordinate corrections, and prepare clear supporting information for review by the Director of Human Resources.

- Support compliance with applicable federal, state, and local employment and benefit requirements by maintaining required records and postings, monitoring recurring obligations, supporting filings and reporting, conducting routine audits of HR records and processes, and identifying matters requiring corrective action or escalation.

- Coordinate associate communications and engagement activities, including maintaining HR content on the Company intranet, preparing recognition and department communications, and supporting HR programs and Company events.

- Support HR projects and initiatives and own assigned work through completion by coordinating with stakeholders, monitoring deadlines, communicating status, and escalating obstacles when appropriate.

- Perform other related duties as required and assigned.

ESSENTIAL KNOWLEDGE & SKILLS

- Strong working knowledge of payroll and timekeeping, benefits, recruiting, onboarding and offboarding, leave administration, associate relations, HR systems, compliance, reporting, and recordkeeping.

- Ability to independently manage recurring HR processes, audits, data requests, competing priorities, and deadline-driven responsibilities.

- Strong organization, analytical thinking, problem solving, attention to detail, and follow-through.

- Sound judgment, including the ability to apply established practices consistently and recognize when consultation or escalation is appropriate.

- Clear, professional verbal, interpersonal, and written communication skills.

- Ability to handle sensitive and confidential information with professionalism, discretion, and tact.

- Proficiency with Microsoft Office and experience with HR, payroll, applicant tracking, and benefits administration systems.

EDUCATION & EXPERIENCE

- B achelor's degree in Human Resources, Business Administration, or a related field preferred; an equivalent combination of education and relevant experience will be considered.

- At least four or more years of progressive, hands-on HR experience across multiple functional areas.

- Experience managing recurring HR processes, competing priorities, sensitive information, and time-sensitive deadlines.

- Hands-on experience in several of the following areas preferred: payroll and timekeeping, benefits, recruiting, HR systems, leave and accommodations, associate relations, retirement plan compliance, audit support, workforce reporting, and employment compliance.

- Experience supporting Form 5500 filings, retirement plan nondiscrimination testing, benefit plan audits, or similar compliance activities preferred.

- Experience with Paycom, Nexus, and Fidelity would be ideal.

BENEFITS/COMPENSATION

Carr Properties is committed to providing our associates with a comprehensive and competitive pay and benefits program. The anticipated total compensation for this role is up to $80,000 based on experience. Our benefits include:

- Health, Dental & Vision

- Short & Long-Term Disability

- Life Insurance

- Flexible Spending Accounts for Health & Transit

- Maternity & Parental Bonding Leave

- Employee Assistance Program

- 401 (k) with Immediate Vesting & Matching Contribution

- Tuition Assistance & Professional Development

- Generous Paid Time Off & Holidays

- Employee Referral Bonus

Carr Properties is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.