Material Handler

Summary:

Working behind the scenes, the Co-Packing Specialist will handle every operational detail so our sales manager has everything they need for their customers. Under direction of the Associate Sales Manager, the Co-Packing Specialist will serve as the internal hub. They will coordinate, Sales, Dry Goods (Warehouse) and Bottling so that packaging materials, specs and schedules all line up for a clean, on-time run. The role is suited to someone who is highly organized, has high attention to detail, and loves logistics and solving problems behind the scenes.

Reports to: Associate Sales Manager
Classification: Full-Time, Exempt
Compensation: $70,000
Location: 100% on-site at Napa, CA offices

Core Responsibilities:

- Advise sales manager on lead times, material delays and capacity constraints.

- Enter sales orders for co-packing jobs.

- Enter all data with a high level of accuracy and attention to detail, including sales orders, intake information, etc.

- Work as a self-starter who takes initiative, while following direction from the Associate Sales Manager and established processes.

- Run regular cross-department communication and share status updates so every team knows what is coming and when.

- Revise the customer intake form as needed, and follow up with the customer when information is missing or incorrect.

- Ensure all customer-supplied wine and materials are received per the contract and follow up with the customer when they are not.

- Flag risks early and communicate customer-facing questions with the sales manager.

- Call out any emergency red flags before bottling day.

- Confirm for each project which wine and materials are sourced by Fior di Sole and which are supplied by the customer.

- Track all dry goods for each job, whether customer-supplied or sourced by Fior di Sole: glass, corks, screwcaps, capsules, labels and cartons.

- Review materials in person at the finished/dry goods warehouse as needed to ensure accuracy for each co-packing customer.

- Work with the warehouse team on receiving, inventory accuracy and timely staging before each run.

- Chase missing or late components and escalate shortages before they affect the schedule.

- Verify wine meets customer specifications and regulatory requirements (TTB/COLA, label compliance) with legal team before bottling.

- Build and distribute accurate work orders based on final technical specs.

- Align bottling line time with wine readiness and dry goods arrival.

- Answer questions and call out issues after hours as needed.

- Capture lessons learned and feed improvements back into the co-packing process.

- Other duties as assigned.

Qualifications

- 2–4 years in wine production, bottling logistics, or beverage supply chain coordination.

- Working knowledge of custom crush or co-packing / contract bottling workflows.

- Experience with NAV and inventory or ERP systems.

- Familiarity with TTB labeling requirements is a plus.

- Operations mindset: you enjoy execution and problem solving.

- Attention to detail: you catch component mismatches and missing information before they reach the line.

- Communication: you keep customers and multiple departments aligned without stepping on each other.

- Organization: you track many jobs, materials and deadlines at once.

- Strong Excel skills.

- Must be insurable to drive a company vehicle to and from the office and the finished/dry goods warehouse as needed.

- Spanish is a plus.

Physical Demands and Working Conditions:

- Able to sit, stand and walk.

- Able to lift a full case of wine (up to 40 lbs).

- Able to work in front of a computer screen for 8+ hours a day.

- Able to work inside the warehouse and bottling operations wearing the appropriate PPE.

- Able to call out or answer questions after hours as needed.