About this role
At IDEXX, we help veterinary professionals make confident decisions through innovative diagnostic solutions and insights that improve the health and well-being of pets around the world. As a Veterinary Diagnostics Consultant, you'll partner with veterinary clinics to grow their diagnostic capabilities, strengthen patient care, and drive practice success through the effective use of IDEXX's diagnostic products and services.
What You Will Do
As a trusted partner to veterinary practices, you will build strong customer relationships through consultative selling, education, and ongoing support. You will be responsible for driving growth across a defined territory by helping customers maximize the value of IDEXX diagnostic solutions, including in-house diagnostics and reference laboratory services.
Key responsibilities include:
- Grow diagnostic revenue within your assigned territory through new business acquisition and existing account development.
- Understand customer needs and recommend tailored diagnostic solutions that support clinic growth and patient outcomes.
- Promote and sell IDEXX diagnostic instruments, tests, consumables, and laboratory services.
- Increase utilization of in-house diagnostic testing, instrument consumables, and reference laboratory offerings.
- Achieve quarterly and annual revenue goals through strategic territory planning and account management.
- Collaborate with IDEXX specialists and cross-functional teams to identify and secure new business opportunities.
- Educate veterinary teams on IDEXX products, services, and marketing initiatives.
- Develop long-term partnerships with veterinarians and clinic staff.
- Represent IDEXX's mission, values, and customer-first approach in every customer interaction.
- Maintain a strong understanding of the veterinary industry, customer needs, and IDEXX solutions.
- Manage territory planning, sales administration, and CRM activities effectively.
- Attend industry conferences, trade shows, and educational events.
- Maintain medical, technical, and industry knowledge to support customer success.
- Communicate market trends, competitive intelligence, and customer feedback to internal stakeholders.
- Partner with laboratory operations and customer support teams to resolve customer concerns and deliver an exceptional customer experience.
What You Bring
Required Qualifications
- Bachelor's degree or equivalent combination of education and experience.
- Demonstrated success in sales, business development, or account management.
- Strong communication, influencing, and negotiation skills.
- Proven ability to build, develop, and manage customer relationships.
- Ability to identify customer needs and create effective business solutions.
- Strong organizational and time-management skills with the ability to manage multiple priorities.
- Analytical mindset with the ability to interpret customer and sales data.
- High level of integrity and accountability.
- Strong collaboration and teamwork skills.
- Valid driver's license.
Preferred Qualifications
- Experience in the veterinary, healthcare, medical device, diagnostics, life sciences, or related industries.
- Knowledge of veterinary diagnostics and clinical workflows.
- Experience working in a veterinary clinic or animal health environment.
- Scientific, medical, or technical background.
Travel Requirements
- Regular travel within the assigned territory.
- Overnight travel as required.
- Occasional weekend work.
Why IDEXX?
At IDEXX, you will join a purpose-driven organization committed to innovation, collaboration, and making a meaningful difference in animal health. You'll work alongside passionate colleagues, build trusted customer relationships, and help veterinary professionals deliver better outcomes every day.
If you're motivated by consultative selling, relationship building, and helping customers succeed, we'd love to hear from you.
Let's pursue what matters, together.
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