About this role
ABOUT IGLOO
Igloo is a smart access control operating system built for multifamily, single family, and unmanned rental operations. We provide an end-to-end hardware and software solution giving property managers, operators, and tenants seamless, secure, and connected access experiences. We operate globally with footprints in the US, EU and APAC.
THE ROLE
You will lead the technical design and delivery of the cloud, web, and mobile software behind Igloo's property management solutions, a key product for our US market. The platform serves multifamily and single family operators, connecting property managers, operators, and tenants to smart lock hardware through reliable, secure access experiences.
You will work closely with product, design, QA, and engineering colleagues to ship reliable features quickly and keep design, testing, and delivery aligned from the start.
DUTIES & RESPONSIBILITIES
Technical design and standards
- Own architecture review and system design for the product domain
- Require end-to-end sequence diagrams, API contracts, and explicit scope for key changes, finalised before sprint planning
- Hold design reviews with backend, frontend, and QA so scope, contracts, and test approach are agreed before work is committed
- Set code review, testing, and CI/CD standards
- Align with other engineering leads on shared backend and API standards
Delivery
- Partner with Product, Design and other key stakeholders before development starts on feasibility, requirements, and estimates
- Own sprint flow, track cycle time and predictability, and escalate promptly when a sprint is at risk
- Build hardware and multi-device testing into design and the definition of done
- Provide technical readiness input for hardware gate reviews
- Identify and resolve technical debt and bottlenecks
- Collaborate with stakeholders across different locations and timezones as required
Technical mentorship
- Mentor engineers through code review, design review, and pairing
QUALIFICATIONS
- 8+ years in software engineering, including technical leadership of a team
- Strong backend or full-stack depth, with enough breadth to review mobile and frontend designs
- Experience writing and reviewing technical designs and API contracts (e.g., OpenAPI)
- Experience with CI/CD and test automation
- Experience working with product managers and designers in scrum delivery
- A record of raising engineering standards and mentoring engineers
- Strong written and spoken English
- IoT, hardware-connected, or mobile-integrated product experience is a strong plus
WORK ARRANGEMENTS
- Based in, or willing to relocate to, Bali, and available for some calls outside Bali hours.