About this role
The mission of The Los Angeles Cancer Network is to provide unparalleled care to each patient that comes through our doors. We offer individualized treatment using the most recent and relevant proven advances in cancer care, curated with deliberation and compassion. LACN is committed to educating and supporting our patients and their families through every step of the way. We deliver a unique approach for every patient to ensure they receive treatment best suited to their condition, age, and other important factors. We do this by participating in important clinical research, encouraging screenings for early detection, and providing innovative treatment. We are proud to be at the forefront of cancer research through our partnership with OneOncology.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
The Certified Pharmacy Technician is responsible for prescription filling for the Los Angeles Cancer Network (OneOncology affiliated medical practice). This role provides patients with professional customer service in filling their prescriptions.
Responsibilities
- Verifies insurance eligibility for patients and any of their prescriptions written to the In-Office-Dispensary (IOD).
- Obtains all necessary authorizations for prescriptions written to IOD.
- Communicates with clinic staff and Direct supervisor on the status of all prescriptions written to the IOD.
- Dispenses medication at clinics.
- Enters, uploads or scans documents, test results, authorizations, incoming faxes and various items into Electronic Medical Record (EMR)
- Responsible for supporting departmental performance objectives.
- Responsible for interacting with other departments to assist with member problems or questions and act as facilitator to resolve them.
- Prepare medication and dispense to patients
- Responsible for thorough follow-up and completion of all tasks with associates, patients, or provider inquiries.
- Measure dosage of medications, according to prescription orders
- Process prescriptions using computer software
- Responsible for utilizing courteous phone protocol and etiquette at all times and maintaining a professional image.
- Responsible for providing a pleasant and professional customer service experience to all external and internal customers.
- Monitor storage and inventory of medications and supplies
- Performs other duties as assigned.
Key Competencies
- Strong verbal and written communication skills.
- Ability to establish and maintain effective working relationships.
- Demonstrates exceptional assessment, critical thinking, and customer service skills.
- Ability to seek out resources independently and work collaboratively
- Ability to collaborate, set priorities, and organize work to meet. deadlines, ensuring compliance with established processes, policies, and regulations.
- Ability to multitask efficiently.
- Ability to communicate clearly with patients, families, visitors, healthcare team, physicians, administrators, leadership and others.
Qualifications
- Previous experience in pharmacy or other related fields
- 2+ years of experience in a pharmacy or In-Office-Dispensary
- Minimum Education: Valid California Pharmacy Technician License
- Knowledge of various Pharmacy dispensing systems and equipment
- Compounding/ad-mixture experience preferred
- Strong analytical and critical thinking skills
- Excellent written and verbal communication skills
- Strong attention to detail
- Strong organizational skills
- Proficient with Electronic Medical Records (EMR) Systems
- Proficient in medical office billing software, such as GE Centricity
Compensation
The pay range is from $30.00 to $36.00 per hour based on experience and educations/licensure.
