About this role
We are looking for a skilled Soft Services Coordinator to ensure a clean & healthy workplace for our clients' personnel & facilities. You will be responsible for obtaining and maintaining long term key customers by comprehending their day-to-day requirements. You will be able to resolve issues, to give solutions, to supervise their facility services (i.e. cleaning, pest control, green services) and achieve mutual satisfaction.
Responsibilities:
- Inspection of the hygiene services in our clients' premises
- Managing and training cleaning staff, subcontractors, etc.
- Managing service requests and issues raised by our clients
- Scheduling and monitoring tasks & programs of cleaning, pest control, green services, etc.
- Undertaking facility assessments to define cleaning schedules & programs.
Requirements
- 2-4 years experience in similar position
- Bachelor degree
- Excellent knowledge of English
- Knowledge of PC (MS Office, Outlook, ERP/CRM)
- Experience in customer service and/or in human resources
- Customer-centric approach
- Communication & organizational skills
- Dynamic and pleasant personality with team spirit
Benefits
- Gross Salary 1.600 € per month
- 120 € ticket restaurant per month
- Company Car (inc. travel costs)
- Laptop & Mobile phone
- Private Health Insurance