About this role
Role Purpose
To promote and sell new vehicle models, provide customers with accurate information about vehicle features and performance, explain available sales and aftersales services, and ensure a smooth vehicle purchasing and delivery experience while achieving assigned sales targets and maintaining high customer satisfaction.
Key Responsibilities
- Welcome customers to the showroom, understand their requirements, and recommend suitable vehicle models based on their needs and preferences.
- Explain vehicle features, specifications, performance, and benefits to help customers make informed purchasing decisions.
- Provide information about Ali & Sons services available at the point of sale, including vehicle registration, insurance, and aftersales services.
- Recommend optional equipment, accessories, and additional products that complement the customer's vehicle purchase.
- Achieve sales targets established by the Vice Chairman & Managing Director and the Head of Used Cars.
- Calculate and communicate vehicle prices, quotations, applicable discounts, and vehicle financing requirements accurately.
- Advise customers on the current availability and expected availability of new vehicle models.
- Coordinate vehicle delivery arrangements with the New Car Storekeeper to ensure a smooth and timely handover.
- Liaise with the Customer Relations Representative (Sales) to coordinate vehicle registration and insurance requirements.
- Follow up with prospective customers, respond to enquiries, and maintain regular communication to convert leads into sales.
- Build and maintain positive customer relationships throughout the sales process.
- Coordinate with relevant internal departments and external parties, including banks, insurance companies, and car recovery companies, as required.
- Ensure customers receive professional assistance and accurate information throughout their purchasing journey.
- Perform other duties as assigned by the Sales Manager.
Experience
- Minimum 3 years of relevant sales experience, preferably in an automotive dealership or car sales environment.
- Experience in customer handling, vehicle presentations, sales negotiations, and follow-ups is preferred.
- Experience working towards sales targets and managing prospective customers is an advantage.
Education
- Bachelor's Degree.
Languages
- Fluency in both Arabic and English is required.
Why Join Ali & Sons?
- Work with an established automotive organization in the UAE.
- Develop your expertise in new vehicle sales and customer relationship management.
- Gain exposure to automotive retail operations, vehicle financing, registration, and insurance processes.
- Work alongside experienced automotive sales professionals.
- Build your career in the automotive industry.
Ready to Build Your Career with Ali & Sons?
If you have automotive sales experience, fluency in Arabic and English, strong customer engagement skills, and the motivation to achieve sales targets while delivering an exceptional showroom experience, we invite you to apply.
Apply now and take the next step in your career with Ali & Sons!