About this role
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a motivated Senior Specialist - Warehouse Operations to join our Operations team. In this role, you will be responsible for overseeing facility safety compliance, optimizing manpower productivity, and ensuring operational excellence across all inventory and service processes. You will lead a dedicated team of professionals focused on maintaining high standards of asset management and service delivery within our facilities.
What You’ll Do
In this role, you will:
- Manage Operational Performance: Drive excellence in facility operations by ensuring all activities follow standard operating procedures, maintaining a Turnaround Time of over 95% for retrievals and 98% for refilling tasks.
- Lead Team and Process Optimization: Collaborate with payroll and contract team members to perform load balancing and activity allocation, while conducting regular training sessions to enhance vendor productivity and reduce exceptions.
- Ensure Safety and Facility Compliance: Guarantee 100% participation in safety committees and oversee the maintenance of facility assets, including the processing of vendor invoices and the upkeep of safety signage and compliance checklists.
What You’ll Bring
The ideal candidate will have:
- Proven Experience in Operations Management: Significant experience in managing facility operations, inventory control, or logistics environments.
- Strong Knowledge of Safety and Compliance: Expertise in coordinating safety committees, reporting incidents through hazard portals, and managing facility maintenance through rigorous audit checklists.
- Ability in Manpower Planning and Resource Optimization: Demonstrated skill in load balancing, team engagement, and grooming vendor staff to achieve optimum productivity.
- Exceptional Organizational and Reporting Skills: Proficiency in maintaining accurate invoice trackers, stock registers, and training reports to ensure seamless facility administration.
Category: Operations Group