Sales Support Executive - IMS

EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.

Motive Power applications include industrial lift trucks and pallet jacks, rail equipment, mining equipment, and airline ground support equipment. Some of the motive power brands include Hawker, Ironclad, General Battery, and Fiamm. Wherever there is a need for motive power, EnerSys offers the perfect energy solution.

Job Purpose

We are looking for a proactive and detail-oriented Sales Support Executive to join our team in Istanbul. The successful candidate will be responsible for managing and coordinating the end-to-end pre-sales and after-sales administrative processes, from order registration through to invoicing, including import documentation and customs formalities.

The role ensures smooth order processing, accurate documentation, and efficient coordination between customers, sales teams, logistics partners, and internal departments to support seamless sales operations and high levels of customer satisfaction.

Essential Duties and Responsibilities

- To manage the sales administration process with the SSC

- To support the deliveries and import formalities

- To coordinate invoicing with/out e-invoicing platforms

- Create internal sales report via reporting tools

- Be able to interpret stock flow

- Responsible for direct purchasing, act as a purchase executive when necessary

- Be able to expertise in warehouse management and customs agency management

- Be able to take necessary supportive tasks with local accounting partner firm

Requirements

- Intermediate + English, Native Turkish

- Computer literacy, good level MS Office is essential

- SAP MM and SD modules knowledge will be a must

- Preferably Salesforce knowledge

- Willing to improve him/herself in Power BI and data analytics knowledge

- Self-motivated and able to prioritize workload

- Good communication skills and able to deal with people at all levels within the Company

- Able to solve problems and act quickly, work under pressure

- Ability to be part of a “solutions “orientated team and have the desire to ensure your work meets the business requirements

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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