Registrar Administrator

Salary : $47,124 – $58,905 SGD, negotiable depending on experience

Job Type : Full-Time, Permanent

Location : Singapore

Hybrid working: 2 days in office

About the IB

The International Baccalaureate provides world-class educational services to over 6,000 schools across 160 countries. A career with the IB is not just a job; it’s an opportunity to work with an innovative world leader in education services where we empower our employees to thrive and make a difference.

About the job

The Registrar Administrator is responsible for collaborating with the Global Lead Registrar in the management of the IB’s registration system for all workshop events in the region. This role contributes to the provision of the required service according to the standards of quality defined by the IB in order to fulfil stakeholders’ professional development needs.

This post is also responsible for responding to e-mail and telephone queries from schools regarding registration issues, for processing all changes to workshop participant’s registration records, and collaborates with finance on final financial reconciliation of events.

This position may be required to travel to support IB workshop on-site registration and event delivery.

- Bachelor’s degree with 2-3 years of relevant experience in event management system and meeting planning.
- A combination of event registration, hospitality & travel expertise, education and training that would provide the level of knowledge and ability required for independent project management.
- Experience with Salesforce and CVENT application in the event industry.
- Demonstrated knowledge in project and events management.
- Strong customer service skills.
- Excellent EMS (CVENT) and Salesforce skills.
- Excellent MS Office, Excel, On-line Database and Internet skills.
- Excellent communication skills - interpersonal, written and oral.