About this role
A unique opportunity has become available for a Senior Technical Specialist supporting our Costain and Jacobs joint venture which provides Maintenance and Response services across the Area 14 strategic road network for National Highways. As a Senior Technical Specialist you will support the configuration, deployment, ongoing improvement and support of our Field Management software, ensuring the software meets operational requirements and enable effective data capture, workflow management and reporting.
Costain is delivering end-to-end consultancy, construction and maintenance services across the UK road network, increasing capacity, cutting emissions and supporting UK economic stability. With proven delivery capability, we’re a long-term strategic partner to National Highways as well as a trusted partner for Transport for London and local authorities.
Reporting to our Field Management Software Manager as part of our Maintenance and Response Programme you will be supporting our strategic focus on predictable best in class delivery across our growing portfolio.
You shall be working predominantly in the North East of England supporting our Costain and Jacobs joint venture which provides Maintenance and Response services across the Area 14 strategic road network for National Highways. The area is set to expand with the addition of new road sections: the A69 trunk road in 2026, followed by the A19 along with other associated trunk roads in 2027.
• Maintenance: performs routine and reactive maintenance, including cyclical and defect rectification.
• Response: provides severe weather and incident response.
• Technology: maintains roadside technology.
• Traffic Management: provides traffic management for our activities and for others on the network.
As a Senior Technical Specialist you will support the configuration, deployment, ongoing improvement and support of our Field Management software, ensuring the software meets operational requirements and enable effective data capture, workflow management and reporting.
Working under the direction of the Field Management Software Manager, who will lead stakeholder engagement, requirements gathering and process mapping, this role will translate the agreed functional requirements into practical technical solutions, This will include building forms, configuring workflows, applying formulas, building scripts and customising templates to support the desired functionality.
The role will also develop and maintain Business Intelligence dashboards using data obtained through the field management system, transforming operational information into accurate, meaningful visual insights that support performance monitoring, intervention and decision making.
As a learning organisation you will identify improvement opportunities and engage end-users for feedback as we build a data-driven culture and trust in a quality service.
The role is home-based with regular travel to Costain offices and project sites.
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- ITIL certified
- Microsoft certified: Power BI or Fabric Analyst / Data Engineering Associate