Assistant Service Advisor

Marquardt of Barrington – Barrington, IL

About Marquardt of Barrington

Family-owned and operated since 1950, Marquardt of Barrington is an award-winning GMC dealership serving the Chicagoland area. For over sev en decades, our success has been built on honesty, transparency, and a genuine commitment to our team. We provide a clean, moder n, state-of-the-art facility and a low-drama, supportive environment where your career development is valued and rewarded.

We are currently seeking an enthusiastic, customer-focused individual to join our established service team as an Entry-Level Service Advisor . If you have a passion for cars, exceptional communication skills, and a strong drive to learn, we will provide the training and support you need to build a rewarding, long-term career in the automotive industry.

Why Join Our Team?

- High Earning Potential: Entry-level position with the potential to make up to approx. $120,000 per year as you grow and master the role.

- Comprehensive Training: No prior Service Advisor experience? No problem! We provide hands-on, ongoing training to teach you the ins and outs of the business.

- Unmatched Stability & Culture: We prioritize team culture and employee longevity. Youll be treated like family, not a number, in a supportive dealership setting.

- Modern Environment: Work in a well-equipped, efficient shop with leadership actively managing daily workflow to ensure your success.

- Career Growth: We give you the tools and mentorship to maximize your earnings and advance your professional path.

Key Responsibilities

- Deliver Exceptional Customer Experience: Warmly greet clients, actively listen to vehicle concerns, and serve as the friendly liaison between customers and service technicians.

- Learn & Support the Service Process: Shadow experienced team members, assist with multi-point inspection paperwork, and learn how to clearly communicate diagnostic results to customers.

- Proactive Communication: Keep customers consistently informed throughout the repair process, managing expectations from drop-off through active vehicle delivery.

- Build Relationships: Cultivate lasting relationships that turn first-time visitors into lifelong, loyal clients through honesty and transparency.

Qualifications

- Experience: No prior automotive service advisor experience required! Customer service, retail, or hospitality experience is a big plus.

- Communication Skills: Strong interpersonal, active listening, and customer-friendly service skills.

- Drive & Mindset: High energy, a positive "can-do" attitude, a professional work ethic, and an eagerness to learn.

- Licensing: Valid drivers license with a clean driving record.

Benefits & Perks

- Health Coverage: Comprehensive Medical, Dental, and Vision plans.

- Retirement Plan: 401(k) retirement savings plan to support your long-term goals.

- Paid Time Off: Generous accrued paid vacation and sick leave.

- Work-Life Balance: Structured schedule in a supportive dealership setti ng.