Manager, Customer Finance

Why Hershey:

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.

About The Hershey Company

At The Hershey Company, we make more moments of goodness through some of the world's most iconic brands, including Hershey's, Reese's, Kit Kat®, Jolly Rancher, Twizzlers, Dot's Pretzels, Lesser Evil and more. Our team supports a global portfolio of over 90 brands, creating opportunities to shape strategies and drive impact across a breadth of businesses that few companies can offer. While many organizations focus on a handful of brands, Hershey provides exposure to a diverse portfolio of category-leading brands enjoyed by consumers around the world. What truly sets us apart is our legacy. Inspired by Milton Hershey's belief that business should create opportunity for others, we have been making a positive impact for more than a century through our commitment to communities, philanthropy, and our longstanding partnership with Milton Hershey School. When you join Hershey, you become part of a company where purpose, growth, and making a difference are woven into how we do business every day.

How will you fit in the big picture?

As Manager, Customer Finance, you will lead the consolidation, reporting, and governance of Gross-to-Net investments across Trade and Customer Waste & Allowances (CWA). You will serve as a strategic finance partner to Commercial and Away from Home sales leadership, translating customer investment performance into actionable insights that support profitable growth. This role leads two direct reports and partners across Finance, Sales, Revenue Growth Management, Accounting, and the broader Commercial organization.

What will you do?

- Own customer P&L development, including monthly plans, forecasts, targets, and performance analysis.

- Lead Trade and CWA consolidation and reporting, including monthly, quarterly, and annual results, variance analytics, forecast reviews, and oversight of the Adjustable-Rate Program (ARP).

- Partner with Away from Home sales leadership on financial guidance, scenario analysis, annual planning, monthly forecasting, and strategic recommendations.

- Strengthen governance, controls, policy compliance, and data integrity related to customer investments.

- Drive reporting standardization, process improvements, and automation that improve efficiency, accuracy, and visibility.

- Lead and develop the Customer Finance team through clear expectations, coaching, and development planning.

Minimum Education & Requirements

Education: Bachelor's degree in Finance, Accounting, Business Administration, Marketing, or an equivalent field.

Experience: Minimum 5 years of relevant business experience in accounting, finance, FP&A, sales finance, or related work, including partnership with sales teams.

- Advanced knowledge of financial concepts and reporting, with strong Excel, data analysis, and reporting capabilities.

- People leadership experience, including coaching and developing teams and leading process improvement initiatives.

- Demonstrated ability to influence leaders and support decision-making through financial insights.

- Experience managing teams and partnering across functions; Consumer Packaged Goods industry knowledge preferred.

Benefits & Perks

At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.

- Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health begin on Day 1.

- Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match

- Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable

- Growth & Development: Career development programs, learning opportunities, and internal mobility

Benefits may vary based on role, location, and eligibility.

The anticipated base salary range for this role is $111,200 to $139,000 per year. The actual base salary offered will depend on a variety of job‑related factors, including, but not limited to, experience, skill set, education, and training. In addition to a market-competitive base salary, our Total Rewards package includes performance‑based incentives and a comprehensive, competitive benefits package designed to support overall physical, mental, and financial well‑being (as applicable). Learn more about Hershey’s benefits and all the resources Hershey provides to support our employees’ physical, emotional, and financial well‑being by visiting the Hershey Digital Employee Experience at www.askHRbenefits.hersheys.com

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans. You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to [email protected]. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.