AR Analyst with Italian

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. The AR Analyst plays a critical role in managing the end-to-end process of accounts receivable, including credit management, collection management, cash application, dispute and deduction, and trade spend management in close collaboration with cross-functional teams. This is a fantastic opportunity to work in a dynamic and fast-paced environment and to develop your skills in financial management, process optimization, and customer service. Fluent Italian and English required Knowledge of Microsoft Office package, SAP & HRC Strong analytical skills to interpret financial data and prepare reports Excellent communication and relationship management skills to interact effectively with sales teams, customers, and internal stakeholders Ability to work independently and as part of a team, with experience in coordinating efforts with cross-functional groups Self-motivated with strong organizational skills and ability to handle multiple tasks and priorities Detail-oriented with a high level of accuracy and commitment to compliance with policies and regulations Comfortable working in a fast-paced environment and under pressure to meet deadlines Ability to work in a hybrid model, with a weekly (3-day) presence in the Krakow office Exposure to Quality Standards: Familiarity with operational metrics and quality standards in a service operations environment, including understanding of key performance indicators and service level agreements. Basic Knowledge of Process Analysis: Exposure to analyzing processes and identifying areas for improvement, including understanding of workflow optimization and efficiency gains. Familiarity with Customer Service Tools: Basic understanding of tools and systems used to manage customer interactions, including ticketing systems and customer relationship management software. AR/OTC process knowledge  BA or MA in Finance, Accounting, Business Administration, or a related field Poland Enterprise Operations Hybrid Professional Krakow, PL Krakow (0855) IBM BTO Business Consulting Services Sp.z.o.o. Analytical Skills Communication Customer Service English Finance Italian Key Performance Indicators Microsoft Office Optimization Pressure Regulations Sales Service-level Agreements Ticketing Systems Customer Relationship Management Software Accounting Detail-oriented SAP Commitment Compliance Business Administration Efficiency Deadline Adherence Relationship Management