Team Care Assistant

Team Care Assistant

Cumberland Family Medical Center (CFMC) operates a Federally Qualified Health Center (FQHC) offering a wide range of health and social services at multiple sites throughout Kentucky. We seek employees who support our mission and who actively contribute to our service-driven environment by enhancing patient experience and improving productivity. CFMC offers compassionate care, uncompromising service and clinical excellence. We offer a collaborative environment with excellent benefits, wage/salary commensurate with experience and relevant work experience.

Responsibilities/Duties:

- Answer by identifying yourself and your company in a professional and friendly manner.

- Triage phone calls to the correct individual based on school district and need.

- Schedule appointments using the electronic health records system.

- Notify the provider of the appointment.

- Register patients on the electronic health system.

- Attempt to locate all registration information not included on the patient registration form within 1 week if possible.

- Scan patient documents into the electronic health system.

- Prepare a daily schedule list for each district under your management.

- Share list with providers, nurses, school nurses, and billing as requested while maintaining HIPPA compliance.

- Assist providers, provider nurses, school nurses, and administrative staff with day-to-day operations of the clinic.

- Maintain a neat, clean, and professional work area.

- Maintain and abide by established department policies.

- Assist in the care and maintenance of department equipment and supplies.

- Notify supervisor immediately of maintenance needs.

- Data entry and charting as needed.

- Maintain storage and organization of supplies.

- Occasionally employees may be asked to move supplies, binders, forms, boxes, etc. These items can exceed 20 lbs. in weight.

- Other duties as assigned.

Qualifications

Qualifications:

- High School Diploma/GED.

- Experience in medical office setting is preferred.

- Skills necessary: Keyboarding, oral and written communication.

Schedule Requirements:

Full-time position, 5 days per week, 100% in office.

Work schedules are set at the discretion of CFMC and may be adjusted at any time based on the operational needs of the organization.