About this role
Roofing Operations Supervisor
Lead the Daily Operations Behind Every Successful Roofing Project
Capstone Roofing is looking for an experienced Roofing Operations Supervisor to oversee the daily coordination of our residential roofing production. If you're passionate about organization, teamwork, and delivering an exceptional customer experience, we'd love to meet you.
As our operations Supervisor, you'll be the operational hub connecting customers, field crews, vendors, warehouse personnel, and leadership. You'll make real-time decisions that keep projects moving efficiently while ensuring every homeowner receives the high-quality service Capstone Roofing is known for.
What You'll Do
- Direct the daily scheduling and coordination of residential roofing projects.
- Assign and reassign roofing crews based on production priorities, weather conditions, labor availability, and project progress.
- Balance manpower across multiple active job sites to maximize productivity and efficiency.
- Determine when crews should be reassigned or when labor should be reduced due to operational needs.
- Coordinate material deliveries, equipment, inspections, permits, and vendor schedules.
- Serve as the primary operational liaison between field crews, customers, vendors, warehouse personnel, and management.
- Monitor project progress and proactively resolve scheduling, production, and logistical challenges.
- Ensure projects remain on schedule while maintaining quality workmanship and outstanding customer service.
- Maintain accurate project documentation using AccuLynx .
- Recommend process improvements that increase operational efficiency and production performance.
- Other duties as assigned.
What We're Looking For
- 3+ years of residential roofing or other home services trade within production or operations.
- Fluent in English and Spanish ( preferred ).
- Experience scheduling multiple crews and coordinating field operations.
- Strong supervisory skills with the ability to make sound, independent decisions.
- Excellent organizational, communication, and problem-solving abilities.
- Strong customer service mindset.
- Experience with AccuLynx or similar CRM software preferred.
- Valid driver's license with an acceptable driving record.
Why Join Capstone Roofing?
- Competitive Salary
- Medical, Dental , Vision & Life Insurance
- 401(k) with Company Match
- Paid Time Off & Paid Holidays
- Employee Discount Program
- Career Growth Opportunities
- Supportive Leadership Team
- Stable, Growing Company
- Opportunity to make a direct impact on our operations and customer experience