About this role
Service Manager
Lead our service team and deliver an exceptional customer experience!
Were looking for an experienced, customer-focused Service Manager to oversee the daily operations of our dealerships service department. If youre a strong leader who can develop a team, improve performance, and keep customers coming back, this is your opportunity to make an impact.
Why Youll Love Working with Us
Competitive Compensation – Performance-based earning opportunities
Career Growth & Training – Ongoing professional development and advancement opportunities
Positive, Professional Environment – Work alongside a motivated, supportive team
Leadership Opportunity – Lead, coach, and develop a skilled service team
Fast-Paced Workplace – Be part of a team focused on quality and customer satisfaction
Full Benefits Package – Health, Dental, and Vision insurance
Convenient Location – Work at one dealership location
What Youll Do
Oversee daily service department operations, including scheduling, repair orders, and workflow
Lead, train, and develop service advisors, technicians, and other service personnel
Monitor labor sales, gross profit, productivity, efficiency, and customer satisfaction
Ensure customers receive timely updates, accurate estimates, and professional service
Resolve customer complaints and service concerns promptly and professionally
Ensure repairs meet dealership and manufacturer standards for quality and accuracy
Coordinate with the Parts Department to support repair timelines and availability
Review repair orders, warranty claims, and service documentation for accuracy and timeliness
Maintain staffing, scheduling, attendance, and employee performance standards
Promote a clean, organized, safe, and compliant service department
Work with dealership management to achieve service department goals and improve customer retention
What Were Looking For
Previous automotive service management or supervisory experience preferred
Strong knowledge of dealership service operations, repair orders, and warranty procedures
Excellent leadership, communication, customer service, and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
Strong organizational and financial management skills
Proficiency with dealership management systems and standard computer applications
Availability to work flexible hours, including weekends, as needed
Valid drivers license with an acceptable driving record
Our Commitment to Diversity
We are an equal opportunity employer and value diversity in our team. We prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.