Rooms Controller

Hourly Rate: $35.37

Hourly Wage: $35.37

At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Rooms Controller at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.

Where great benefits lead to a life fulfilled.

- Competitive Pay

- Medical/Dental/Vision/401K opportunities

- Travel discounts

- Credit Union Membership

- Tuition Reimbursement

- Professional Counseling & Family Support

- Growth and Development Opportunities
- *Benefit Eligibility will vary by position

Site Specific Perks

- Free daily associate meal
- Monthly & quarterly team celebrations and awards
- Company branded attire for outdoor associates
- Discounts to onsite food outlets and spa
- Discounted bus pass
- Community service opportunities

As a Rooms Controller, a typical day will include:

- Assigns a room according to guest requests and preferences whenever possible.

- Reviews/Tracks/Accommodates requests for room/check-out changes when possible.

- Performs duplicate reservation checks; block rooms.

- Confirms reservations and cancellations.

- Communicates to appropriate staff that there are guests who are waiting for an available room.

- Organizes and coordinates check-in/pre-registration procedures for arriving groups.

- Reviews requests for late check-outs and approves according to occupancy.

Guest Experience and Company Standards

- Welcome and greet guests and anticipate and address their needs.

- Interact with colleagues and guests professionally and promptly.

- Contribute to team goals.

- Always follow company policies and safety procedures.

To Become a Rooms Controller at MVW:

- Available to work various shifts, holidays, and both weekend days.

- Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

- Lift/Carry/Push/Pull Items that Weigh up to 10lbs without assistance.

- Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.