Loss Prevention Officer

Albertsons CompaniesMelrose Park, IllinoisOn-siteFull-timeMid level, 2–5 yearsListed 1 hour ago

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About this role

PRIMARY JOB FUNCTIONS:

- Supervises and monitors access system, intrusion/fire alarms, emergency phones and CCTV system

- Manages all incoming telephone communications from complex

- Responsible for communicating emergency information to DC Security Operations

- Maintains an activity log documenting all information relevant to tasks performed

- Reviews all shift paperwork for completeness and accuracy, also responsible for the proper filing of all shift paperwork

- Maintains records, and creates access related to the complex card access system

- Conducts maintenance audits of security equipment i.e., CCTV, alarm systems etc

- Assist with Security Investigations and provide detailed information to DC Management regarding card access and CCTV video.

- Documents all Loss Prevention activities at the gates/lobbies as required by established Loss Prevention procedures

- Completes incident reports to document Security Loss Prevention related issues. Forwards reports to Security management/Supervision for follow up.

- Responsible for emergency notification to Police and Fire departments, and dispatching security personnel for emergency response.

- Monitors Yard Management System (PINC) making needed adjustments

- Monitors and adjusts all inbound and outbound complex traffic, using Google Documents

- Performs other related duties as assigned

- Answer telephone calls, tactfully handle inquiries and transfer to appropriate party

Technical Knowledge and Organizational Skills

- Customer Service experience required

- Proficient computer skills including Microsoft Office and Security CCTV System Knowledge required

- Ability to work independently/ability to work through a situation in the absence of the Loss Prevention Supervisor

- Sound judgment in decision making and problem solving.

- Strong conflict resolution skills

- Ability to work effectively with all levels of associates and management

- Strong interpersonal skills

- Ability to lead and influence others

- High degree of initiative; proven team player, excellent customer service skills

- Excellent written and verbal communication skills

- Must be able to manage confidential information

- Must be able to multitask

Operational Awareness

- Sits for extended periods of time

- Most work is performed under general office conditions in a temperature-controlled environment

- ⁠ Workday is fast paced;

- ⁠ Weekend/nights as business dictates

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company’s philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:

- Inclusive work culture built on belonging

- Competitive Wages paid weekly

- Access to up to 50% of your earned wages before payday, via our partnership with Stream

- Flexible work schedules

- Associate discounts

- Leaders invested in your training, career growth & development.

- Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)

- Vacation / Paid Time Off

Our Values

- We put people first.

- We are customer driven.

- We value different perspectives.

- We raise the bar.

- We act as owners.

- We are one team.

- We build belonging.

- We are committed to a healthy future.