About this role
SAIC is seeking a V22 Cameo System Administrator to provide on-site, first-level hardware and software support for the Comprehensive Automated Maintenance Environment–Optimized (CAMEO) suite located at multiple locations aboard Naval Base Norfolk, VA .
The CAMEO System Administrator (CSA) will be expected to gain a working knowledge of the CAMEO suite and associated processes. Experience operating within a military aviation maintenance environment and having procedural knowledge is valued. The CSA is the first line of support when issues are identified and is expected to troubleshoot and resolve those issues.
JOB DUTIES :
- Act as a liaison with CAMEO support groups (i.e. NAVAIR, Bell, Boeing, etc.) on technical issues with PEMAs and server equipment.
- Assist the Fleet Support Team, Rolls Royce, and Bell/Boeing representatives with flight data verification and retrieval
- Coordinate all necessary repairs, replacement, refresh, configuration, inventories, software installation and updates, and account management.
- Coordinate with the CAMEO Training Lead(s) to ensure the squadron(s) is properly trained and be able to answer technical questions. Assist in further development of CAMEO training to ensure its accuracy and that the training meets the needs of the customer
- Provide deployment, detachment, and training support; coordinate with units to configure and maintain the CAMEO environment, then verify its configuration and data synchronization upon return in accordance with current CAMEO documentation.
- Coordinate with the CAMEO Fleet Support Lead for CAMEO updates and participate in all roll out planning pertinent to the CSA's site, including coordinating with base facilities and network security groups
- Stay current on the latest CAMEO environment changes, and attend CAMEO training and/or testing when new capabilities are released, or new processes are being utilized
REQUIRED EXPERIENCE AND CLEARANCE :
- Bachelor of Science in Information Technology or related field and two (2) years of experience; additional years of experience may be substituted in lieu of a degree
- Current Security + Certification or IAT Level II qualifications
- Knowledge and experience administering Windows Server 2016/Windows 11 OS and performing software updates
- Candidate must be a US Citizen and currently hold an active Secret Clearance
DESIRED EXPERIENCE :
- Information System Technical (IT) rating or Aviation Logistics Information Management and Support (ALIMS)
- Prefer knowledge of CAMEO software
- Naval Aviation working experience