Patient Care Coordinator

Facial Plastic and Reconstructive Surgery | Dr. Rahul Seth
Golden State Plastic Surgery Walnut Creek, CA, with travel to San Francisco Full-time

ABOUT THE PRACTICE
Dr. Rahul Seth is a double board-certified facial plastic and reconstructive surgeon and Director of Plastic Surgery
for Golden State Plastic Surgery, a division of Golden State Dermatology. His practice focuses on facial
feminization and masculinization surgery (FFS/FMS), rhinoplasty, and facial rejuvenation and facelift surgery. He
has been in practice in the Bay Area for 13 years and has an established patient base and reputation. He serves as
Medical Director of Callista Surgery Center and is a Volunteer Associate Clinical Professor at UCSF.
You will join a small, close-knit team where every persons work directly shapes how patients experience their
care. We offer a collaborative, patient-centered environment, modern facilities, and strong clinical support.

For many of our patients, facial surgery is one of the most meaningful decisions of their lives. As Patient Care
Coordinator for Dr. Rahul Seth, you will be the person who guides them through it, from their first
consultation to their follow-up visits. If you take pride in getting the details right and love being the person
patients and teammates can count on, we would like to meet you.

WHAT YOULL DO
Be the patients guide. Serve as the primary point of contact for surgical and cosmetic patients, building
trusted relationships from consultation through recovery.
Educate with clarity and care. Walk patients through recommended procedures, alternatives, risks, recovery
timelines, and what to expect after surgery.
Own the surgical calendar. Schedule surgeries, pre-operative appointments, and post-operative follow-ups
across our offices and surgical facilities.
Navigate insurance and costs. Verify coverage, help obtain authorizations, and help patients understand
their costs and payment expectations.
Build accurate quotes. Prepare clear, detailed surgical price quotes, including fees, timelines, and financing
options.
Close every loop. Coordinating with the clinical staff to make sure all pre-operative documentation, consents,
and clearances are complete and on time.
Support recovery. Coordinate post-operative instructions, follow-up visits, and ongoing patient
communication.
WHO YOU ARE
Meticulous and dependable. You double-check your work, follow through without being reminded, and take
ownership when something needs fixing.
A true team player. You communicate proactively, pitch in where needed, and help create a positive,
supportive workplace with surgeons, nurses, and staff.

A warm, trustworthy communicator. You are comfortable with sensitive conversations and treat every
patient, including transgender and nonbinary patients, with respect and genuine care.
Consultative, not pushy. You help patients move forward through education, trust, and ethical advocacy.
Highly organized. You can manage many patients at different stages of care by utilizing our medical record
and technology solutions.
Experienced. Background in plastic surgery, dermatology, aesthetics, or healthcare is strongly preferred.

Experience with EMR systems such as ModMed EMA or eClinicalWorks is a plus.

Mobile. Able to travel between our Walnut Creek (home base) and San Francisco (2 days per month).
COMPENSATION & BENEFITS
Competitive pay: $28–$38 per hour, based on experience.
40% off products and procedures, plus free annual injectable events
Comprehensive medical, dental, and vision benefits
Company-paid short- and long-term disability and life insurance
Safe Harbor 401(k) with up to a 4% match
PTO that accrues from your first day, plus 9 paid holidays (for employees working over 20 hours per pay
period)
Flexible spending accounts and commuter benefits
Employee Assistance Program (EAP) counseling
Pet insurance
Exclusive discounts on theme parks, attractions, hotels, concerts, and movie tickets

Golden State Dermatology is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and
applicants for employment and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin,
age, disability, veteran status, or any other legally protected characteristic.

Golden State Dermatology participates in the E-Verify program. E-Verify is a free, web-based system that allows employers to confirm their
employees eligibility to work in the United States. It does this by comparing information from an employees Form I-9, Employment Eligibility
Verification, to records from the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA).
GSD strongly encourages employees to receive the COVID-19 primary series vaccination.