Food Server - Hakkasan Restaurant Las Vegas

Tao Group HospitalityLas Vegas, NevadaOn-sitePart-timeNew grad, 0–1 yearsListed 1 day ago

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About this role

Part-time team members who meet the requirements are eligible for:

- State Applicable Time Off
- Pet Insurance
- 401(k) Retirement Program with Employer Match
- Employee Assistance Program
- TAO Savings Marketplace
- Employee Discounts and much more!

Actively takes orders, conducts full and complete food/beverage service, and monitors guests’ dining experience. Interacts with the dining room guests, fellow team members, and supervisors in a polite, courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

- Anticipate and accommodate the needs of the guests

- Maintain general cleanliness of assigned stations and the entire venue

- Provides professional and exceptional service

- Presents menus, answers question, and make suggestions for all food and beverage items

- Informs guests of all food and beverage specials, with prices

- Required to solicit any allergy or dietary restrictions from each guest

- Accurately enter all orders into the POS system and follows proper cash/payment card procedures

- Ensures the delivery of all food and beverage to the guests

- Follow supervisor’s instructions, communicate with and support co-workers while being a team player

- Possesses in-depth knowledge of all food and beverage menus and the company

- Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards

- Complies with Department of Health and company sanitation standards

- Works as part of a team and provides help and support to all fellow team members

- Accurately completes all end-of-shift financial procedure

- Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs

- Properly sets-up floor and other opening/closing procedures as directed by management, including:

- Ensures all tables, chairs and banquettes are clean and free of debris

- Sets tables with proper settings

- Wipes down chairs, tables, and banquettes

- Stocks side-stations with prescribed supplies

- Performs opening side-work as prescribed

- Performs closing side-work as prescribed

- Reports all breakage, and damage of equipment or furniture immediately to management

- Attends and participates in daily pre-service meetings

- Attends and participates in any training sessions or departmental meetings

- Learn by listening, observing other team members, and sharing knowledge while leading by example

- Portrays a positive and professional attitude

- Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments

- Works as part of a team and provides help and support to all fellow team members

- Assist and/ or complete additional tasks as assigned

TRAINING REQUIREMENTS:

- Tao Group Hospitality in-venue server training

EDUCATION/WORKING KNOWLEDGE:

- Previous hospitality experience

- Previous dining room experience

- Experience in high-volume restaurant/nightclub/lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:

- Ability to write and verbally communicate

- Must have good positive energy throughout the day

- Must be able to print legibly for team members, management, and guests to read

- Must be able to kneel, bend, and stand for extended periods of time

- Must be able to move quickly

- Must be able to push and lift up to 75 lbs.

- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

- Exposure to hot kitchen elements or cleaning materials

- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

- Exposure to cleaning materials

- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

- Maintain a professional, neat, and well-groomed appearance adhering to Company standards

- Must be effective as part of a team; ability to interact with internal and external customers, managers, and coworkers in a professional, courteous manner

- Ability to maintain confidentiality

- Ability to handle a fast-paced, busy, and somewhat stressful environment