Sales Demand Forecast Analyst

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.

The Sales Demand Forecast Analyst is a heads-down quantitative analyst responsible for statistical model performance, baseline tuning, and accuracy diagnostics within our Blue Yonder, Luminate Demand Edge (LDE) forecasting platform. Working at the intersection of data and retail execution, this role focuses on systematically triaging forecast questions, validating underlying statistical logic, and ensuring baseline outputs hit our 95% Forecast Accuracy target.

This role is dedicated to resolving day-to-day model variances—determining whether discrepancies stem from technical coding/data bugs or require model parameter adjustments while also building long-term strategic frameworks. The Analyst partners closely with internal merchandising planners as well as external Blue Yonder analysts to explain forecast behavior, isolate root causes, and transition the team to an efficient, exception-based planning process.

This is an on-site position (Monday through Thursday) based out of our Northbrook, IL offices with the flexibility to work remotely on Fridays.

A day in the life as a Sales Demand Forecast Analyst...

1. Model Tuning & Baseline Accuracy (Heads-Down Execution)

- Calibrate Algorithms: Continuously audit and tune statistical models within Blue Yonder LDE to achieve and sustain the enterprise benchmark of 95% Forecast Accuracy.
- Partner with BY Analysts: Work directly with vendor analysts to understand model mechanics, isolate calculation roots, and determine the exact system levers needed to adjust baseline outputs.
- Integrate Causal Drivers: Analyze historical sales trends to mathematically incorporate business variables—such as price elasticity, marketing lifts, and promotional shifts—into baseline models.
- Root-Cause Error Diagnostics: Perform quantitative deep dives on high-variance outliers to systematically eliminate chronic positive or negative forecast bias.

2. Technical Triage & Business Case Translation

- Root-Cause Issue Triaging: Serve as the primary technical triage point when users challenge forecast outputs. Methodically determine if discrepancies are:

- Coding/Data Issues: Data feed breaks, pipeline bugs, or system coding errors (escalating clear technical context to IT/BI).
- Forecast/Model Issues: Model drift, missing promotional context, or display dynamics requiring parameter tuning.

What you'll bring to the table…

- Forecast Explainability: Translate complex algorithmic outputs into plain business logic so non-technical stakeholders understand why the model generated a specific forecast.
- Analytical Problem-Solving: Methodical approach to isolating technical bugs versus statistical anomalies, with a proven ability to explain math in clear business terms.

We'd love to hear from you if you have…

- Experience & Education: 2–4+ years of hands-on experience in demand forecasting, statistical sales modeling, or business analytics within a retail, e-commerce, or CPG setting. Bachelor's degree in a quantitative field preferred.
- Platform Expertise: Direct operational experience with enterprise demand systems (Blue Yonder / JDA Demand strongly preferred; Luminate Demand Edge experience is a distinct advantage).
- Data & Tool Fluency: Strong proficiency in SQL for querying and data pipeline validation. Working knowledge of Python or R for advanced statistical analysis and anomaly detection is highly preferred.

Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request.

The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US.

State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.