Facilitator/Content Coach Specialist II - OPT

Public Strategies Overview

Public Strategies (PS) is a nationally respected consulting, project management, and marketing firm based in Oklahoma City. We provide innovative solutions for federal, state, and local clients, including project and program management, training and technical assistance, technology, event management, research and evaluation, video production, and strategic communications. We also deliver research-informed direct services to financially vulnerable Oklahomans, with a focus on strengthening families and improving employment opportunities.

We are a collaborative team of thinkers, creatives, strategists, communicators, builders, researchers, and change agents committed to touching lives, driving change, and doing good well.

Position Summary

The Facilitator/Content Coach Specialist II is responsible for providing support to programs within the division of Public Strategies that develops, informs and implements strategies and interventions in a broad range of areas working with low income and disadvantaged families including: Work Ready Oklahoma (WRO) efforts focused on workforce development, employment partnerships and placement, adult education, vocational and skills-based job training, job readiness, executive function, the science of Hope, and other activities to improve economic self-sufficiency.

The Facilitator/Content Coach Specialist II will work in group settings, on camera and online to reinforce skills in workshops delivered statewide via distance learning. In collaboration with the Statewide System TA team, the Facilitator/Content Coach Specialist II will provide information on how to improve client experience in the local site workshops. They will be responsible for documenting all communication with and services provided to sites and making this information available for reporting purposes.

Essential Job Functions

- Facilitate Online Workshops with multiple sites

- Develop new resources to enhance current workforce development program

- Support sites on implementing and improving the onsite workshop experience

- Constantly improve training content and strategies to improve client engagement and workshop experience.

- Strong interpersonal skills, able to seamlessly relate to all cultures and lived experiences

- Develop content to enhance online experience of 21 sites statewide.

- Develop content for best practices for sites to improve engagement and outcomes

- Lead small group discussions that reinforce workshop content and generate insight into continued learning.

- Reinforce curriculum and individual plans with participants using online platform

- Collaborate with statewide sites and training teams to develop and maintain client engagement enhance training experiences for participants and statewide service teams.

- Develop and edit online scripts for trainings

- Coach, guide, and support sites on the training and employment pathway strategies that best supports client goals for self-sufficiency

- Assist online with developing resumes and cover letters, identify opportunities for employment and assist with the application and interview process

- Utilize research results on participant responses to the workshop content and activities to improve program in collaboration with program staff and leaders

- Assist with other activities that help program participants with job search and learning activities, as needed

- Coordinate daily and weekly training schedules

- Other duties as assigned

Qualifications

Education/Training

- Bachelor’s degree related experience in Communications, Business, Human Relations, Social Work or related field, required

- Four years of equivalent experience will be considered in lieu of education

Experience

- Minimum 1 year of relevant experience

- On camera facilitation

- Experience with online presentation platforms

- On camera, television, teleprompter and/or broadcast studio experience, required

- Experience with community and/or family engagement within low-income communities, preferred

- Working with people of diverse populations, preferred

- Experience working in a mentoring or advising role, preferred

- Experience with online webinar platforms facilitation

- Candidates must provide evidence of experience, talent reels, required

Skills, Knowledge, and Abilities

- On camera and live studio delivery experience including working with studio technology, required

- Must provide evidence of ability to develop/create program content.

- Online webinar platform facilitation

- S trong communication and writing skills, proficiency in Microsoft Office applications, program evaluation or development experience, required

- Scriptwriting and scriptwriting software experience, preferred.

- Ability to work a flexible schedule, including evenings and weekends when required

- Ability to demonstrate motivational interviewing techniques, preferred

- Must be flexible and able to work in a fast-paced environment, required

- Must be very comfortable with all mediums of public speaking (in person, online and on camera) and be able to communicate ideas, advice, feedback and critiques professionally and concisely in individual and group settings, required

- Knowledge of workforce or industry trends in Oklahoma is highly recommended

- Understanding of human service programs to strengthen low-income families and the lived experience of financially vulnerable individuals, preferred

- Frequent travel statewide 30 – 40%, including overnight

- Moderate domestic travel, including via air

- Maintain a valid Driver’s License

- Must be able to drive to locations around the state

- Must be comfortable working in a studio setting, which includes cameras, lights and diverse technology.