Endpoint & AI Engineer Mgr

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Technology Product & Platform Management

Job Sub Function:
Platform/Cloud Engineering

Job Category:
Scientific/Technology

All Job Posting Locations:
Remote (US)

Job Description:

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at  https://www.jnj.com/ .

Remote work options may be considered on a case-by-case basis and if approved by the Company.

An internal pre-identified candidate for consideration has been identified. However, all applications will be considered.

We are searching for the best talent for Endpoint & AI Engineering Manager

Position Summary

The Endpoint & AI Engineering Manager leads engineering, security, and lifecycle management for Johnson & Johnson’s global Mac and mobile device services, with a strong focus on using Generative AI (GenAI) and agentic AI to modernize endpoint operations. The role moves the team from manual, reactive work toward AI-assisted and increasingly autonomous management, while balancing security, compliance, and end-user experience. The manager partners closely with End User Computing, Productivity & Collaboration, AI governance teams, Information Security and Risk Management, Service Delivery, Business Technology organizations, and key technology vendors.

Main Responsibilities

- Lead the GenAI and agentic AI strategy for Mac and mobile services, prioritizing use cases that reduce manual effort, improve employee experience, and strengthen security.
- Design, build, and operate AI agents for proactive remediation, compliance drift detection, security response, and end-user self-service, with human-in-the-loop approvals and audit controls.
- Drive adoption of AI capabilities in endpoint management, including Security Copilot and Copilot in Intune, and integrate agents using Copilot Studio, Power Automate, and Microsoft Graph.
- Partner with AI governance, Information Security, Legal, and Privacy teams to ensure AI solutions meet responsible AI, data protection, and least-privilege requirements.
- Measure and report the business value of AI solutions (e.g., hours saved, time to resolution, ticket deflection, compliance) and manage AI consumption costs.
- Engineer modern management, provisioning, remote support, and security solutions for J&J’s onsite, hybrid, and remote workforce.
- Centralize and automate wireless carrier data management to provide a consolidated view of J&J employees with active wireless plans across multiple providers.
- Lead the Jamf Pro to Microsoft Intune migration and the expansion of Mac as a Choice, including organizational change for users, support teams, and business partners.
- Shape long-term Mac and mobile platform strategy, including AI-ready hardware selection (on-device vs. cloud AI) and lifecycle planning.
- Lead endpoint discovery, separation, and integration for acquisitions and divestitures, in line with timelines and regulatory requirements.
- Use Databricks, Nexthink, Power BI, and Microsoft Graph, together with GenAI-powered analytics, to drive data-driven decisions.
- Track vendor roadmaps and industry trends, especially evolving AI capabilities, and adjust plans as features change.
- Maintain service architecture, standards, and documentation, and build AI fluency across the team through coaching and upskilling.
- Technical areas of responsibility:
- Microsoft Intune, Entra ID, and Conditional Access
- Security Copilot and Copilot in Intune
- Copilot Studio, Power Automate, and AI agent orchestration (including MCP)
- Intune App Protection Policies (MAM)
- Apple Business Manager and Automated Device Enrollment (ADE)
- App deployment, configuration profiles, and OS update management
- Automation and scripting (Python, PowerShell, Bash), including AI-assisted development
- Development-to-production release management (dev, test, pilot, and production rings) and user organizational change, including communications, readiness, and support enablement for platform, policy, and app changes

Job Requirements

Education

- Bachelor’s degree or equivalent work experience

Experience and Qualifications

- 8+ years running enterprise IT services, technical products, or projects
- 4+ years managing macOS, iOS, and Android devices at enterprise scale using Microsoft Intune and Jamf
- Hands-on experience designing and deploying agentic AI workflows and automation using Copilot Studio, Power Automate, ServiceNow, or similar platforms
- Working knowledge of large language model (LLM) concepts, including prompt engineering, retrieval-augmented generation (RAG), tool calling, and Model Context Protocol (MCP)
- Understanding of AI security and governance, including agent identity and permissions, data protection, and prompt injection risks in a regulated industry
- Deep expertise in Microsoft Intune, Entra ID, SSO, and Conditional Access authentication flows
- Proficiency in Python and PowerShell scripting and Microsoft Graph API integration
- Experience with endpoint analytics, hardware and performance monitoring, and technology adoption reporting
- Experience creating technology roadmaps, solution architecture, and strategy documentation based on business needs
- Experience with agile or continuous engineering methods in a fast-paced environment
- Demonstrable ability to lead change, partner with stakeholders, and deliver results
- Strong organization and prioritization skills, with the ability to adapt quickly, and stay focused on outcomes in a multifaceted environment
- Microsoft AI certifications or similar AI training are a plus

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation,  external applicants please contact us via  https://www.jnj.com/contact-us/careers .  Internal employees contact AskGS to be directed to your accommodation resource.

#LI-Remote

Required Skills:

Preferred Skills:
Accessible Design, Agility Jumps, Business Alignment, Cloud Computing, Cloud Migrations, Cloud Security, Coaching, Critical Thinking, Human-Computer Interaction (HCI), Hybrid Clouds, Multi Cloud Models, Organizing, Presentation Design, Software Development Life Cycle (SDLC), Software Development Management, Tactical Planning, Technical Credibility, Technical Writing

The anticipated base pay range for this position is :
$117,000.00 - $201,250.00

Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits